Ableton Forum

Posted: **Tue Jul 27, 2004 11:01 am**

Hi!
I'm also experiencing problems with Online Shop during the credit card acceptance process. Error Code is something like 00009_Invalid_Number.
I have a valid EuroCard/Mastercard, but does not work.
Yesterday, I dropped an email to [email protected] and still waiting for a reply.
Any idea?

TIA for any tip/help!
Aueua

Posted: **Tue Jul 27, 2004 11:07 am**

Here is the exact Error Code:
Error while processing your credit card information
Error (L_009): Invalid Productnumber.
Error (L_009): Invalid Productnumber.
... hope that helps!

Cheers!
Aueua

Posted: **Tue Jul 27, 2004 11:36 am**

aueua wrote:Here is the exact Error Code:
Error while processing your credit card information
Error (L_009): Invalid Productnumber.
Error (L_009): Invalid Productnumber.
... hope that helps!

Cheers!
Aueua

Hi Aueua,

thanks a lot for reporting this! The bug is fixed and everything works again.

Best regards,

Martin
ableton

Posted: **Tue Jul 27, 2004 7:18 pm**

Thanks Martin

Posted: **Tue Jul 27, 2004 8:08 pm**

using the latest Safari browser, i noticed that i couldn't complete the transaction because of the cookies setting.. make sure it's on "always accept". was smooth after that.

Ableton Forum

Security and on-line purchasing...

........hey safari users....