Users speak out at CDM reagrding sync

Discuss music production with Ableton Live.
Tone Deft
Posts: 24152
Joined: Mon Oct 02, 2006 5:19 pm

Re: Users speak out at CDM reagrding sync

Post by Tone Deft » Thu Nov 12, 2009 9:03 pm

pulsoc wrote:
Tone Deft wrote:
they can't fix what you don't tell them about.

what's your setup?

people need to give proper bug reports!!! a few months ago I tried to get a bad sync between Live, my MPC and external synth and they wouldn't stop tracking each other, even through tempo changes. I imagine the people at Ableton also have some good working setups, they use the software too, they want this to work, they sure as hell know users complain about this. what they need to hear is where to look.
Did you read the article? My understanding is that the alleged problem is that there is no easy to use, well-documented procedure for syncing multiple laptops with Live. How is a bug report going to correct this issue, which has been well-known for years?

Whether or not this is a serious enough issue to warrant hand-wringing is open to debate, but I don't see how a bug report is going to help.
of course I read the article.

a bug report would help because then Ableton can look into what kinds of gear aren't working well with Live. think about it, if you're a software company making a DAW you would absolutely have to have a room full of gear, we've seen it in Ableton HQ pics. as a software company you'd test your product on Mac, on PC and with external gear.

simply saying something is broken outright is retarded when it works for some people. to find a bug you have to identify the variables, isolate them, then try to affect them in different ways until you can control the bug. then you can fix it.

no documented procedure to sync computers with Live?? that's an incorrect statement, it's clearly printed in the manual how to use EXT and SYNC. that is not what that article is about. it mentions midi being a poor standard for syncing things while OSC is much better, it also talked about how this kind of situation is more like a computer network, not what midi was intended for, but OSC is built for.


Live runs really well on my aging laptop. for some people the same version of Live runs like crap. does that mean it's broken? maybe. tell Ableton exactly how you're using the software, they can buy the gear to try to reproduce it. at the same time the user needs to evaluate their setup to see if they or some piece of gear is doing something wrong.

how is just stating that it doesn't work going to fix anything?
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At people who I'd much rather kick in the eye?
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