Now that's what I call Customer Support (sherman filterbank)

Discuss music production with Ableton Live.
DerekC
Posts: 49
Joined: Tue Oct 09, 2007 9:28 pm
Location: Dublin, Ireland
Contact:

Re: Now that's what I call Customer Support (sherman filterbank)

Post by DerekC » Tue Nov 17, 2009 10:49 am

Wow, that's pretty decent of them! It's refreshing to see people caring about their customers. I had trouble with two Doepfer products I had and they were nothing but rude and unhelpful to me. In the end I just swore I wouldn't use their products again and sold them off. End Rant

timothyallan
Posts: 5788
Joined: Wed Nov 24, 2004 11:05 pm
Location: Melbourne Australia
Contact:

Re: Now that's what I call Customer Support (sherman filterbank)

Post by timothyallan » Tue Nov 17, 2009 12:38 pm

4/4 wrote:
timothyallan wrote: 1. Asked why the AU version of the limiter does not have the ability to turn off dithering, while the VST version does.
2. Asked why the AU version of the EQ does not allow you to turn off the graphic display so you can just adjust with your ears, while the VST version does.
3. I am unable to install the newest versions of the limiter, eq and dyanamics because double clicking their new installers now opens up OS X Automator instead of actually executing and installing!
Why don't you just pretend you're someone important ? They might reply if they think you're Janet Jackson
Ohhhh maybe that's why... I signed it Michael, not Janet.

Post Reply