Invalid Product ID on Live 8.1

[friend_kami]

Update on my problem:
Included in the set was a audio effect rack that included Operator. Since this preset is obviously not part of Live 8.1 default version (not suit version), I cant think of anything else then that the updated Live 8.1 somehow used the library of the Beta live version(with ML) that I tested last week.

I updated/relocated and repaired the library. I also removed the Beta version libraries from harddisk. After done this, these preset kits (that include f.e. operator) have disappeared from the live devices window.

With the help of a 30-day license for suited version of Live, I was able of opening the fixed version of my set, remove the effect racks that included Operator and save the set.

I can now open this set without problems in normal version of Live 8.1

I am not sure if this explanation is valid, but I consider this case closed.

my question is this: should we really have to go through this procedure in order to save our work properly?

considering the amount of customers, markest share and money Ableton have this is quite simply unacceptable. i used to tell all my friends that whenever they get the chance, buy Ableton live because it will change your life and the way you look at music. now, the more of these unacceptable bugs, the more i tell people to stay away from it. really, Live is, to my knowledge, the only DAW where you can work several hours/days with a set, then save it then not be able to open it, nor repair it.

get a grip Ableton, because quite frankly you are loosing it completely.
oh, and btw: next time you announce something as a major feature for your enxt big update; make sure it works first.

[Dennis DeSantis]

Hi folks,

A bug directly related to the "Invalid Product ID" message was fixed in one of the recent betas. If you're experiencing this issue with Live 8.1, I would strongly recommend downloading the latest beta:

http://forum.ableton.com/viewtopic.php?f=35&t=132141

Please let us know if you continue to have problems after this.

Best,

[friend_kami]

yet you also let us know in the beta forums that we should not use this for our every-day work, nor trust it as a stable release, and we should only use it for testing purposes only. yet the "stable" releases makes our files unuseable.

see the irony here?

[Dennis DeSantis]

Hi friend_kami,

If there's a bug in 8.1 that's making files unusable, the beta is probably the best solution.

Ideally, of course, there never would have been this bug in 8.1 in the first place, and I apologize for that. But all we can do now is fix it with an update.

Best,

[kleine]

yet you also let us know in the beta forums that we should not use this for our every-day work, nor trust it as a stable release, and we should only use it for testing purposes only. yet the "stable" releases makes our files unuseable.

see the irony here?

Also, if you don´t want to install the beta, you can send me your affected Live set (just the .als) - i´ll repair it and it back to you.

Best,
Christian

[friend_kami]

i have no issues with installing betas, nor updates. i have issues with your current way of handling your software and its update/release scheme.
it doesnt even seem like your are testing the releases, nor does it seem like you are fixing a vast amount of the bugs people are reporting over the beta periods.

you release videos announcing new features that lead the customers to believe that these are already implemented and working while they are not.
you introduce major new bugs on each point release, bugs that should have been squashed once and for all during each major update. certain people cant open their sets anymore, certain people have a completely unuseable software, no matter what system, no matter how many fresh installs they do. some people have 100% cpu spikes for no apparent reason that werent there before the latest point release. i mean really, do you guys read the support corner?

the fact that you are still in business is solely because of your reputation and your reputation is going downwards because of the crap that you release as "stable", while taking shitloads of money for upgrades that are supposed to work upon release but they are not, and also decide to skip adding features that have been requested since several years for some unimaginably stupid reason. when you released ableton live 8, did you even stress test it properly?

people are having sets crash time and time again with the infamous not enough memory error.
loops, which was one of the big announcements didnt even work.

i love live, but seriously. people are jumping on the whole matrix/session view bandwagon.
unless you start to actually hold up to your word with your announced features, and actually implement stuff that arent bugs and actual features and improvements, you will loose customers.

you need to step up your game and actually release working products.
im sorry ableton, but i have completely lost my confidence in you.

[s7NtTbCG]

Marry Christmas, but i have the same issue with my file worked on the other day, can't open now (invalid id???) Can someone help please

[ph3t]

this is the 2 time that this has happened to me, what should i do to recover MY WORK? i spent 800 dollars for THIS? damm! not fair

[kleine]

Please update to Live 8.1.1 - the problem is fixed with this version.
-> www.ableton.com/latest_versions

Best,
Christian