hoffman2k wrote:You don't report your bugs, they may not know about it, bug doesn't get fixed. Simple as that.
well, i think this is where it all goes totally wrong with ableton, public beta testing in the state of Live 8 is just WRONG, you can go public beta when you deal with some minor issues left, to iron out the last bits and pieces, but not like with Live 8 which is in such a mess and packed with major, not minor bugs, i really don't understand why on earth they are not creating a closed beta test circle until it can go out to the public, Live 8 is an embarrassment for the company since a year, keep it closed testing it for long enough to be able to go public.
i mean they acknowledged it is a mess, why is it then so hard to go the second step and acknowledge that it is worth it to withdraw it from public (i mean any beta versions now) and go public again when it's ready for doing so...? i believe the damage caused (including the general reputation of the company) is greater keeping the mess open in public, then withdrawing it for awhile and to start fresh over again.
why oh why don't they do that? no they rather turn to many people into unwanted testers, i mean the amount of people i know with severe problems who don't report anything at all is huge, and i do understand that you don't want to do that for an application that is that super expensive, i mean the suite with m4l is about 1000 euros for christ's sake... who on earth wants to be a forced tester for that???
this way they turn love into hate.
p.s. i also don't understand that they claim the majority of LIve 8 users has no problems, when it is a clear lie (or being blind?) when in fact the majority of users has major problems, it is only a fraction that report this (for the mentioned reasons) they should be closer to reality i believe.