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Posted: Sat Sep 30, 2006 2:09 am
by theshaggyfreak
I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.
Posted: Sat Sep 30, 2006 2:10 am
by Alex
Spiralgroove,
this is very probably because you are registered under two different accounts.
Our support will merge them as soon as possible.
Regards,
/Alex
Posted: Sat Sep 30, 2006 2:11 am
by Spiralgroove
Alex wrote:Spiralgroove,
this is very probably because you are registered under two different accounts.
Our support will merge them as soon as possible.
Regards,
/Alex
THANK YOU
2 accounts eh? thats news to me. i have no idea how i could have done that. thanks for looking into it. i was definitely on the verge of insanity.
Posted: Sat Sep 30, 2006 2:17 am
by aqua_tek
theshaggyfreak wrote:I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.
that worked for me!
thanks
Posted: Sat Sep 30, 2006 2:39 am
by lowmax
so now i'm all alone
oh well unti abes reply...Demo here i come!!
Posted: Sat Sep 30, 2006 5:47 am
by Mididreamer
Thank you,
Donwloaded
Just tried the new version, before I get the mail from Abes that Live 6 is in AIR
Posted: Sat Sep 30, 2006 6:02 am
by poshook
Spiralgroove wrote:I am logged in. yet my account shows NO registered serials and Ive been a registered user since version 1. Ive tried registering 4 DIFFERENT versions now
the mac demo and update and the Win demo and update. of course im trying to use my live 5 serial since thats the most recent one i have.
i tried re-registering my live 1 and live 5 serials to the site and of course they both come back with "this serial is already registered" (to me of course). yet they dont show up in my account information. i am beyond pissed at this point.
same here...
Posted: Sat Sep 30, 2006 6:31 am
by invol
ditto on the no serials showing up in my account.
Posted: Sat Sep 30, 2006 7:16 am
by buchnaner
well I have my serial number, but where do I download the Live 6 update??????
Posted: Sat Sep 30, 2006 7:58 am
by Willyum
theshaggyfreak wrote:I went to the shop, chose purchase upgrade and then free upgrade. Serial number was displayed/e-mailed instantly.
Thanx, that worked for me.
Posted: Sat Sep 30, 2006 9:19 am
by abletoff
it didn't work for me... The shop says that everyone who unlocks live 5 from july to october qualifies for the free upgrade so I should qualify- but maybe it doesn't count for live lite to live 5 upgrades?
***edit: the shop says the free upgrade it's available to everyone that unlocks the FULL version of live lite and not an upgraded one. I simply skipped the word
Posted: Sat Sep 30, 2006 11:30 am
by theshaggyfreak
abletoff wrote:it didn't work for me... The shop says that everyone who unlocks live 5 from july to october qualifies for the free upgrade so I should qualify- but maybe it doesn't count for live lite to live 5 upgrades?
***edit: the shop says the free upgrade it's available to everyone that unlocks the FULL version of live lite and not an upgraded one. I simply skipped the word
It worked fine for me. I had Live 5.2 lite and I upgraded about 2 weeks ago to the full version. I was able to go to the shop and choose my free ugprade from the upgrade section.
Posted: Sat Sep 30, 2006 11:51 am
by abletoff
so there has to be something wrong, i'll check with support. Thanks!