Ableton Forum

Posted: **Fri Jul 06, 2007 5:37 am**

nagal wrote:Only real bad experience I had was with Sciscat, won't buy from them again.

A third vote here against ScitScat. Bad experience - took them a month to send me my software.

Posted: **Fri Jul 06, 2007 10:27 am**

i can tell you the best by a country mile

Dolphin music in the UK.

Posted: **Fri Jul 06, 2007 10:29 am**

Sibanger wrote:It seems that all stores mentioned are American only. (ie, wont service outside of the states)
The best international store I've come across is SFB Electronics. They will send stock anywhere in the world. Australian stores charge us the earth for electronic/music gear compared to you guys.
I have saved HEAPS from buying stuff from these guys. They don't stock everything, but have a good choice of outboard gear, mics and soundcards, rme, etc.
With the aussie dollar so strong atm, do yourself a favour!

Does Vegemite come with all their orders?

Posted: **Fri Jul 06, 2007 11:11 am**

Not really had any bad experiences per se, but I always get good service from Sweetwater (and their prices have come down some the last couple years) and from Novamusik.com.

Posted: **Fri Jul 06, 2007 1:33 pm**

Paging community member named Glu...

Posted: **Fri Jul 06, 2007 2:05 pm**

Another vote for Sweetwater and Novamusik here - great, informed staff and fantastic service.

Posted: **Fri Jul 06, 2007 2:38 pm**

I haven't dealt with Sweetwater but Novamusik are a cool company, helpful, communicate well with you on the progress of your order by email and good prices.

Posted: **Fri Jul 06, 2007 4:17 pm**

Does Vegemite come with all their orders?

Errrrr, no.

We are the ones with the vegemite man.
That would be like selling ice to the eskimos.

Posted: **Fri Jul 06, 2007 4:41 pm**

tempus3r wrote:
nagal wrote:Only real bad experience I had was with Sciscat, won't buy from them again.

My favorite:

Sweetwater - they get 100% of my new purchase business.
Agree on Sweetwater. They are not the cheapest but customer services is awesome. The sales people will actually tell you not to buy something if you wont need it.

Also, they include candy in the box when they ship you stuff. It's all about the sugar.

i cant stand ordering from sweetwater. everytime i buy something from them they call me over and over to ask how's it going. really annoying. it's like i have to break up with them like a girlfriend. it's actually quite creepy how good thier customer service is. it's not you it's me.

Posted: **Fri Jul 06, 2007 4:57 pm**

sbyrd wrote:i cant stand ordering from sweetwater. everytime i buy something from them they call me over and over to ask how's it going. really annoying. it's like i have to break up with them like a girlfriend. it's actually quite creepy how good thier customer service is. it's not you it's me.

I was taken back from this at first but now as I have built a relationship with my sales re,p I enjoy it. I had a problem with an Axiom61 I ordered (was missing all the accessories). My sales rep was out having surgery when it happened. First call I got from him when he was back was "Did everything get worked out with the Axiom?"

I love that kind of service.

Posted: **Fri Jul 06, 2007 6:35 pm**

The Good-- these guys are very good: http://www.bhphotovideo.com/

The Bad-- got some DVD editing software from these, downloaded the install and also ordered the boxed set. Boxed set never came.
http://www.sonic.com (eventually bought out by roxio)

Posted: **Fri Jul 06, 2007 8:06 pm**

not had good service from Turnkey in the UK. considering their size and reputation i expected a lot more but they really sucked.

Posted: **Fri Jul 06, 2007 9:02 pm**

My fave: Nova Musik in Milwaukee.

No bullshit and they carry an amazing array of offbeat synths as well as the regulars AND they know their stuff(or will find out for you if they don't).

Posted: **Sat Jul 07, 2007 2:14 am**

yeah, Novamusik are cool, they have shipped stuff to me in Canada no probs.

Ableton Forum

Worst Companies to order gear from online