Ableton Forum

I think we all understand that you guys spent a lot of time and money into Live 9 and Push, but you are charging more to the wrong people (long term customers). I've easily cracked over $1k in upgrades since purchasing Live in 2005. Just letting you know that we would appreciate a better, clearer explanation on what you plan on doing to fix this for us.

jgerry wrote:My upgrade price from 7 to Suite 9 went from $224 to $307 since yesterday.

My offer for Push + upgrade to Suite 9 is $948 (minus the $599 cost of the push) puts the software upgrade worth $349.

Where are you getting the price for Push from?

So yesterday I put the upgrade to Suite 8 into my cart. I already have Live 8, operator and sampler so I thought 164 euros seemed quite reasonable. So today I went to buy it and it's gone up to 224 euro with a little note saying 'the price has now changed'.

Not impressed.

At all.

Why don't Suite 8 owners that also own Max for Live get an additional discount compared to those upgrading from *just* Suite 8?

It would be nice to have clarification on that. Even if the clarification is "sorry, that's how we've decided to price it." I just want to know if the $234 quote is or isn't a mistake.

parma wrote:Why don't Suite 8 owners that also own Max for Live get an additional discount compared to those upgrading from *just* Suite 8?

It would be nice to have clarification on that. Even if the clarification is "sorry, that's how we've decided to price it." I just want to know if the $234 quote is or isn't a mistake.

There is an additional discount - 50 EUR / 65 USD if you already own Max for Live.

parma wrote:It would be nice to have clarification on that. Even if the clarification is "sorry, that's how we've decided to price it." I just want to know if the $234 quote is or isn't a mistake.

That price looks like M4L is being taken in to account.

wow disastrous.

H20nly wrote:@ Ableton David - if we all pay an extra dollar, a pound, a euro, whatever extra during the upgrade phase... will you change the website from nutsack color back to white?

thanks
H


P.S. i'll throw in another dollar for all black font again.

ok David... i see you are clearly not going to answer...

how about a trade off... make the whole forum nutsack color with Outlook-reply-blue text for free so we don't have this daft contrast.

I find the forum appearance and performance to be much improved.

Ableton_David wrote:

parma wrote:Why don't Suite 8 owners that also own Max for Live get an additional discount compared to those upgrading from *just* Suite 8?

It would be nice to have clarification on that. Even if the clarification is "sorry, that's how we've decided to price it." I just want to know if the $234 quote is or isn't a mistake.

There is an additional discount - 50 EUR / 65 USD if you already own Max for Live.

So the $234 includes the discount, or the $65 is in addition to the $234 (making the upgrade $169)?

Sorry, just trying to clear things up.

parma wrote:

Ableton_David wrote:

parma wrote:Why don't Suite 8 owners that also own Max for Live get an additional discount compared to those upgrading from *just* Suite 8?

It would be nice to have clarification on that. Even if the clarification is "sorry, that's how we've decided to price it." I just want to know if the $234 quote is or isn't a mistake.

There is an additional discount - 50 EUR / 65 USD if you already own Max for Live.

So the $234 includes the discount, or the $65 is in addition to the $234 (making the upgrade $169)?

Sorry, just trying to clear things up.

The price that you're seeing now does include the Max for Live discount, yes. Remember that there will also be an introductory discount for Suite 8 owners upon the release of Live 9 Suite, which you'll also receive.

well
i could've sworn i posted earlier
obviously not...
i put my upgrade into my cart @179 euros
went to put the money in the bank
came home
my cart now says 254 euros

it's just gone from can to can't

dave

if you leave again the price will change to 381. stay home.

dave dove wrote:well
i could've sworn i posted earlier
obviously not...
i put my upgrade into my cart @179 euros
went to put the money in the bank
came home
my cart now says 254 euros

it's just gone from can to can't

dave

Please get in touch with customer care about this - http://ableton.com/support/contact