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Re: All my registrations are gone

Posted: Wed Dec 09, 2009 6:38 am
by Pasha
Mine gone too.
Horror story.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 6:52 am
by adventurepants_
I wouldnt stress too much, just send em an email.

Im sure they are prodding the hamsters that power the servers and bringing a backup up.

Someone will be very red faced over this and it won't be Santa!

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 7:16 am
by Nokatus
"You have no Ableton licenses added to your user account yet. To add your Ableton Live serial number, click the button below."

Same here, all my licenses seem to be gone. No double e-mail addresses or other such confusion; I'm absolutely 100% sure I logged into the account I have all my live stuff registered on.

It's a bit scary, yeah, but it's probably a temporary database glitch or something like that.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 7:31 am
by ThrowAway
Ive been communicating back and forth with customer support for 8 days about this issue. Plus I re-registered my email account to a new one and I have no idea what my old one was....I hope they can sort me out and Im still keeping the faith but my account did show my license with my new email addy a month or so ago so I dont know what is taking so long...I hope Im in the beginning of the queue.......

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 7:55 am
by Tone Deft
I can't find my hoodie.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:01 am
by Nokatus
ThrowAway wrote:Ive been communicating back and forth with customer support for 8 days about this issue.
Eight days? 8O

I hope it's nothing too serious.

And löl about the hoodie, Tone :P

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:06 am
by synnack
Tone Deft wrote:I can't find my hoodie.
Interesting. According to a google search:

A hoody is the female analogue to the male "woody". So called for the physical reaction to sexual arousal in some woman wherein the prepuce of clitoris (hood) pulls back. Although not common in breeder parlance, the term hoody is gaining popularity in the queer community.

Usage: That girl we met at the softball game totaly gave me a hoody. Naw, she didnt make me wet, but I popped a hoody the moment she walked in the room.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:18 am
by jsn
There are no licenses showing under my user account registrations either. I suppose this will not pose a problem unless someone attempts to register a product during this time (maybe that is not a problem either for new products). I didn't have a problem registering MaxforLive a a couple weeks ago. If anyone is getting a response from Ableton, please post an update.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:26 am
by Emissary
Well it looks like the majority of peoples licenses have disappeared, i would imagine there will be a statement about this no?

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:33 am
by cyclyk
i would imagine there will be a statement about this no?
I hope so..

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:44 am
by Emissary
Lets keep this bumped as much as we can and OP try and make the title a bit more showy and look at me ish :D

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 8:54 am
by Synthbuilder
Mine too... I knew I shouldn't have complained about the annoying step time input in the midiclip editor. 8O

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 10:14 am
by octopod
Same here, I hope they have backups!

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 10:16 am
by apyssjw
Another one for the pot. No registrations showing.

Re: All my registrations are gone

Posted: Wed Dec 09, 2009 10:30 am
by earthlinger
then it spreads...same here...