Re: link to forums
Posted: Fri Oct 26, 2012 2:09 am
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Ableton Forum
link to forums
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Re: link to forums
Posted: Fri Oct 26, 2012 2:52 am
This is SUPER weird.
Why would Ableton, a company which values the opinions of their user community, remove the link to the forums on their website?
I have never heard of this before and really don't understand it. Sorry, but the answer given is just straight up silly.
Why would Ableton, a company which values the opinions of their user community, remove the link to the forums on their website?
I have never heard of this before and really don't understand it. Sorry, but the answer given is just straight up silly.
Re: link to forums
Posted: Fri Oct 26, 2012 3:15 am
Yes, very odd.
Customer engagement/community should be embraced, not hidden.
Bring it back to the public, for people who are new to live, they may just never know about the user community.
I have used the forums for nearly 10 years and it took me 15 minutes to figure out how to find it!
Customer engagement/community should be embraced, not hidden.
Bring it back to the public, for people who are new to live, they may just never know about the user community.
I have used the forums for nearly 10 years and it took me 15 minutes to figure out how to find it!
Re: link to forums
Posted: Fri Oct 26, 2012 5:38 am
My feedback is keep it gone or turn it into interactive lessons that are mainly on topic. Maybe one free for all zone you can enter if you have a valid license.Ableton_David wrote:Yes - we must hide the mutants, lest they let others know about the Brown-Henke dither
No, really, it's just a change. Thanks for your feedback - we'll take it into account.
Re: link to forums
Posted: Fri Oct 26, 2012 7:23 am
I am under the impression that since Ableton had someone taking care of forum, community and social media, it all turned into shit.
Now they turn it off.
Obviously they changed the forum design in order to make eyes hurt, hoping that noone comes back.
Now they turn it off.
Obviously they changed the forum design in order to make eyes hurt, hoping that noone comes back.
Re: link to forums
Posted: Fri Oct 26, 2012 7:37 am
No no no ... this forum is an important place, and I always come here via the homepage (try to keep my bookmarks tidy and minimal).Ableton_David wrote:Hi David - we removed the link to the forum as people weren't really using it. The majority of forum users get here either via Google search or via a bookmark link.
The other stuff that was under the old "Community" headline was also really important and good stuff. Please bring it all back! The Ableton site has never been *just a shop* before
Re: link to forums
Posted: Fri Oct 26, 2012 11:35 am
it's much worse than that. they've used beige.pepezabala wrote: Obviously they changed the forum design in order to make eyes hurt, hoping that noone comes back.
Re: link to forums
Posted: Fri Oct 26, 2012 11:47 am
The clinical 'Answers' is clearly a better option than allowing users to congregate and discuss anything.
Re: link to forums
Posted: Fri Oct 26, 2012 12:12 pm
I'm astonished after such a bright move announcing ableton LIVE 9 that you skip the forum link on the main website.jonny72 wrote:Are you serious?Ableton_David wrote:Hi David - we removed the link to the forum as people weren't really using it. The majority of forum users get here either via Google search or via a bookmark link.
What about people that have never used the forum before and don't know it exists?
We ask for a community link.
Ok your aim for pushing ANSWERS under the spotlights is understable but we prefer the forums
Re: link to forums
Posted: Fri Oct 26, 2012 5:49 pm
Your home is Propellerhead's forum.wehkah wrote:Hej David,Ableton_David wrote:Hi David - we removed the link to the forum as people weren't really using it. The majority of forum users get here either via Google search or via a bookmark link.
there is a lot of unused content-space beside the Help- and Latest Questions boxes to show the forum link. To put the forum link in the footer is also a great idea and really simple to do, jus a little line of code.
My point on the forum is. It is really messed up by sensless threads all the way. Maybe yours reset it when Live 9 is out and have a better moderation then. Give a login just to registred Live users will prevent some trash. Do it like NI, recrute mods from users who are trusted by yours.
cheers
T