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Posted: Fri Dec 07, 2007 5:06 pm
by jamesp
I haven't heard anything since getting the bot response on the 30th.
Sure be nice to get this done by the weekend... (hint, hint)
Posted: Fri Dec 07, 2007 5:36 pm
by mj17
update: response has been really really slow from Ableton (Germany time difference to USA?) They send one, then i do, then i wait.......and finally another one to respond to....still just waiting to pay, unfortunetly. But yes, I would like to resolve this today so i can use it all weekend!!! <== HINT !
Posted: Sat Dec 08, 2007 2:32 pm
by googoo
Anyone got through yet?
Posted: Tue Dec 11, 2007 3:24 am
by BarBeCutie
Hang in there.
I got my response. It was positive. Just got to work through the payment details via email.
BBC...
Posted: Tue Dec 11, 2007 4:28 am
by mj17
yep, i got through, but have been waiting on "payment details" for about 5 days now...please let us know if it actually does go through thanks. Frustrating =\
Posted: Tue Dec 11, 2007 4:56 am
by man ovaboardz
nothing still since the automated response...
Posted: Tue Dec 11, 2007 1:56 pm
by googoo
Let's keep bumping this until were happy!
Posted: Tue Dec 11, 2007 4:44 pm
by man ovaboardz
i agree...
Posted: Wed Dec 12, 2007 3:27 pm
by googoo
bump diddy bump bump
Posted: Wed Dec 12, 2007 6:35 pm
by jamesp
I got a response from Sara this AM, but it was more along the lines of:
"Live is $179. I have no idea which thread you're referring too..."
No matter... I'm out.
Posted: Thu Dec 13, 2007 2:13 pm
by googoo
Come on Ableton..............I've waited 2 weeks now!!!!!!!!!
Posted: Thu Dec 13, 2007 6:33 pm
by mj17
yep. I paid two days ago through paypal. Still havent received my serial number. Was told to "be patient, we haven't received your payment", funny....i've been waiting TWO WEEKS for an incredibly simple transaction.
PLUS, the transaction is completely digital, what do they have to wait for !?!
NOTE: next time dont go back on your advertisements, much less hassle for everyone. Thanks.
Posted: Fri Dec 14, 2007 9:57 am
by Sara
Hi all,
It sounds like there has been some confusion.
We will honor the discounts on Live 6 as promised until November 30th.
If you have emailed, and have not heard back from us, please feel free to give us a call: +49 30 288 763-212
Click here for current Berlin time:
http://www.timeanddate.com/worldclock/city.html?n=37
We know you have all waited a long time and are eager to get started with Live 7. Be assured we are working as quickly as possible to take care of this for you. Again, our apologies for the delay.
Sara
Posted: Fri Dec 21, 2007 8:46 pm
by googoo
Time taken for initial reply.........2 weeks
Time taken to reply to my payment method.........8 days now
Ableton on Christmas hols.......2 weeks
5 weeks and counting now to get this sorted........I'll have to wait until next year now!!!!!

Posted: Wed Dec 26, 2007 6:16 pm
by BarBeCutie
Still waiting...
