show me an example. this is bullshit. you're into software, right? have you ever been part of a software development team in a job?Timur wrote:Hm, wait a minute. Isn't that what "support" is meant to be about? You call them, tell them that you've got a problem and then they either tell you that it is a problem of your setup/system or a problem of their product.Tone Deft wrote:Ableton doesn't have to tell you a thing. you are not special. I'm sure they appreciate your bug reports but they are not your own personal development team.
the problem is that Ableton is all lovey dovey with the user base which somehow makes you feel empowered. I love their feedback but you have no clue what's going on in their offices. it's in their best interest to tell you nothing but listen carefully.
I have learned (from b0unce and sliced bread) that persistant badgering about bugs and features can accelerate development. how about this? post more about the bugs and less about yourself.

