Posted: Mon Jun 30, 2008 9:46 pm
To Ableton Support, please consider this post a friendly and respectful "reminder or quick question about the status" on this issue. Thanks.
Hey, I don't think we should discuss these things in this thread. This is about Live's Vista and RME issues.dom wrote:Hi Timur,
Yes, quite inspirational, until I came back home and had to deal with Live's issues again and which. As I am writing this Live runs idle at 50% in the background doing nothing but heating up my room.Besides all the technical stuff: I hope you enjoyed a few great days in the sun last week and hope you're filled with inspiration!
JUst a quick question, do you own any other major audio and MIDI DAW? Samplitude, Sonar, Cubase etc? When you say "No other piece of software", do you mean no other DAW? A large workstation will be more likely to show problems in a new OS, more likely than SoundForge etc.Timur wrote:No other piece of software shows the symptoms that Ableton Live shows on Vista, so I assume that these are problems of Ableton Live and not of Windows Vista. I have gone a great length to prove my points are valid and even worked into Ableton's hands by providing them with free and useful analysis data.
Well, I'm waiting for half a year now for exactly the same reasons. My experience with Ableton's support has been a very mixed bag so far. People are generally nice and friendly and I guess we would like each other when meeting personally. But as you have witnessed yourself in this thread the chance to be blamed for hurting someone's feelings when reporting nuisances is higher than to get answers and solutions for the problem at hand. And when I have been given informations they sometimes have even been technically wrong. This can happen to anyone, but isn't a certificate about how knowledgeable support members are. I have experienced far worse with NI support to be frank, but also far better sometimes, especially when it comes to discussing problems until they are finally identified.NI support took three different emails and phone calls before they even understood what I was saying, and acknowledged the bug..... waiting on the update is another story.........
dom wrote:Besides all the technical stuff: I hope you enjoyed a few great days in the sun last week and hope you're filled with inspiration!
How does that come between you and your inspiration in any way, if you have a working XP setup for making music, like you say you do? Seriously: when you're feeling inspired, it's only logical to boot up your working DAW environment, lose yourself into making music, and forget about the technical troubles you're having on another OS.Timur wrote:Yes, quite inspirational, until I came back home and had to deal with Live's issues again and which. As I am writing this Live runs idle at 50% in the background doing nothing but heating up my room.
What I meant is that it's drawing my attention away from the inspiration. Here I am half a week away from Barcelona and my head is filled with all the technical issues stuff instead of thinking back to what I experienced there. My "working" XP setup is due for a fresh reinstall as is my whole PC. I'm waiting to buy new hardware and do a clean install of Windows Vista on that just as soon as Ableton Live becomes Vista compatible.Nokatus wrote:How does that come between you and your inspiration in any way, if you have a working XP setup for making music, like you say you do?
Anyway, tonight I'll meet with my collaboration partner to prepare for an album and future gigs. He's using Live on a MAC anyway.MC wrote:To simplify further testing the new Windows driver 2.895 for the Firefaces includes a checkbox to disable its MMCSS support (Settings, About).
http://www.rme-audio.de/download/w2fire_2895.zip
This does not change the applications MMCSS support, so it will be interesting which effect switching off one or both (via services) has.
Regards
Matthias Carstens
RME