Live 9 Pricing

[kent_sandvik]

Yes, sorry about all the negativity but I'm used to deal with SW companies where you send an email asking for clarification and the response is positive and helping and going half-way towards the long-term customer. Not a cut-paste answer many days later with no resolution. I would have accepted the price mistake/hike if the response would have been something positive and customer-friendly. Plus it all sounded like a cruel joke before we even got any info from Ableton.

Plus then when I started to really look at the price point and feature list it was not anything exciting for existing customers, at least in my eyes. I would expect something more wonderful from Ableton after three years of development.

Anyway, I take your advice and play one of my guitars behind my back, too! Music is the best, as Frank said.

PS: I don't even know my Sugar Bytes bundle price versus Ableton but I've had a good email conversation with them and they are nice. That's enough for me.

[OzWozEre]

Forget about Ableton Live!

Let's all buy a classic Fairlight Series III and Emulator II and play some Pet Shop Boys!

http://www.youtube.com/watch?v=RtoxQ1cp ... ure=fvwrel

[fishmonkey]

I would have accepted the price mistake/hike if the response would have been something positive and customer-friendly.

i don't believe you, not for one picosecond.

[kent_sandvik]

I would have accepted the price mistake/hike if the response would have been something positive and customer-friendly.

i don't believe you, not for one picosecond.

That's fine. Meanwhile people complain. If I would be head of Ableton support I would put a stop on that, as soon as possible. Like last Saturday.

[andydes]

Why do people still think they're being forced to upgrade to anything?

If you own m4l, suite or both and just want to update the core program, you can update to live standard and keep the content and devices you already have. From live 7 to 8 (I think), people who already owned operator got the improvements regardless of whether they upgraded to suite.

It's 129 euros. Perfectly reasonable and comparable to other programs.

If you want to get the extra content, you pay more depending on what you already have.

If you just want some of the extra content, you can pay for it separately, but it may be just as well to get the whole lot.

Ableton are fully aware of what a whiny bunch of users they have, which is exactly why the pricing structure is always so complicated. Whatever they do, some one will always have got a better discount.

[kent_sandvik]

Ableton are fully aware of what a whiny bunch of users they have, which is exactly why the pricing structure is always so complicated. Whatever they do, some one will always have got a better discount.

So why can't they then just have one package like most of the industry seems to navigate towards now? Case solved.

[fishmonkey]

So why can't they then just have one package like most of the industry seems to navigate towards now? Case solved.

oh come now. you've already complained about paying too much because it's mostly for stuff you already have or don't want.

[Napole0n]

When I was a lad you needed thousands of dollars of synth equipment to make a tune, and people complain about instrument/feature bloated software packages with more content than you could dig through in a lifetime being a couple of tenners too expensive.

Some people could really do with a perspective-injection.

[andydes]

One package with a fixed price would just mean more bitching. They try to keep everyone happy with a convoluted upgrade policy. They literally can't win with some people.

Also, more than other daws, ableton have to try and cater for users with completely different needs. That always leads to lots of people complaining that upgrades don't offer them much. But this is the price we pay for using software that does a bit of everything. Every upgrade has been the same story, I don't know why people expected any different.

[ttilberg]

Kent, you contradict yourself in this thread way too much. There is literally no way Ableton could please you, aside from Ableton bending over and letting you set your own price for products and features you claim to not even want. Please move on.

And, since you have decided to speak out for existing users --such as myself-- in some of your posts, I wanted to clarify:

Plus then when I started to really look at the price point and feature list it was not anything exciting for existing customers, at least in my eyes.

Your eyes do not do a good job representing other existing customers. It's interesting to me how adding some of the most requested features aren't "that exciting for existing customers."

[omutumo]

Forget about Ableton Live!

Let's all buy a classic Fairlight Series III and Emulator II and play some Pet Shop Boys!

http://www.youtube.com/watch?v=RtoxQ1cp ... ure=fvwrel

That was excellent.

[infuzion]

never had any problems with customer support. They were fast and polite in their response

2 business days, & I'm still waiting a reply.

In the end I did upgrade THIS time. I wanted the new features and am pretty sure I want a push eventually and that needs 9 to run, I would have to upgrade eventually anyway.

Seems that Live9 is not /needed/ for Push to run, though perhaps to fully unlock it at first. Though I do expect there to be work-arounds though, using Push as an excuse to buy Live9 is reasonable to me.

It’s hacker-friendly: USB class-compliant (hello, Linux, iOS), and fully controllable via MIDI. (You can evidently even use the displays via SysEx.)

http://createdigitalmusic.com/2012/10/a ... e-details/

[OzWozEre]

Forget about Ableton Live!

Let's all buy a classic Fairlight Series III and Emulator II and play some Pet Shop Boys!

http://www.youtube.com/watch?v=RtoxQ1cp ... ure=fvwrel

That was excellent.

I'm glad someone appreciates how far we've come

Sometimes we need to get off the Technology Train and take a look around once in awhile -- all this new tech is gravy...

When I was a lad you needed thousands of dollars of synth equipment to make a tune, and people complain about instrument/feature bloated software packages with more content than you could dig through in a lifetime being a couple of tenners too expensive.

Some people could really do with a perspective-injection.

+1

[dj_blueprint]

Here's what most of us poor musicians plan on doing - waiting. Ableton will eventually drop the price to upgrade for a short time or do something to make it worth it. Unfortunately - that could be a full calendar year from today.. or more.

[agent314]

Can you believe Apple doesn't give discounted upgrade prices to people who bought last year's MacBook Pro even though they have been buying Macs for 10 years?!?!

All they added was a stupid Retina display - hello, newsflash, I can still see fine with my current screen!!!

I am never buying an Apple machine again. The customer service was atrocious. I left a message at the Apple Store asking for half off the price of a new laptop because I'm such a good customer and they haven't called me back yet, two days later!?!?! This is absolutely unacceptable.

I will never buy Apple again. Not after they've treated me so badly.