Ableton Forum

Hi
after installing my new Live Suite 8 i could not find my Live7 Suite instruments anymore.even Operator and Sampler is not in the new instrumentfolder visible.and all the other instrument from the live7 suite where are they ? i got already licences for all products and i want them to use in Live8. Has anybody an idea ? what went wrong by the installation ?

Hi everybody
it is sad but true .to use all the instruments from Live Suite 7 in Live 8 you have to pay for them again.
i found it in the shop called Upgrade for licence2 and costs 199€.
It is hard for me to understand to pay for all of them twice. I hardly think about it.
Take it or leave it.
Has anybody a statement for that ?

You do not have to pay for them again.

First off, you can determine in Live's preferences if the devices are actually unlocked.
Them not being there, suggests they aren't unlocked.
Try to authorize your computer again from within Live. There's a link for it in the "User Account Licenses" tab of Live's preferences.

If that still doesn't unlock the devices you own. Consider the possibility that you already unlocked them twice and require new unlock keys.
In that case, email [email protected] and inform them that you have ran out of unlocks for your serials. Be sure to mention all the details they need to determine who they have to provide the unlocks to.

Cheers

- Bjorn

Hello
the problem is that all the licenses for the Live7 Suite instruments are in my account at License1
and Live8 and all new instruments are in License2. I need to remove the licenses from 1 into 2. Right ?
I have authorize my computer online already yet but all he founds was instruments from license2 ( Collision and Latin Percussion and of course Live8)
First thank you for the good news that i do not have to pay twice for my instruments
but i think i need support from Ableton directly to solve my problem.
Cheers.
Fensch.

Fensch wrote:Hello
the problem is that all the licenses for the Live7 Suite instruments are in my account at License1
and Live8 and all new instruments are in License2. I need to remove the licenses from 1 into 2. Right ?
I have authorize my computer online already yet but all he founds was instruments from license2 ( Collision and Latin Percussion and of course Live8)
First thank you for the good news that i do not have to pay twice for my instruments
but i think i need support from Ableton directly to solve my problem.
Cheers.
Fensch.

Yes, contact [email protected] and they'll sort your licenses for you.

Cheers

- Bjorn