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Invalid product ID

Posted: Tue Dec 08, 2009 5:06 pm
by JYWxjndx
Hi there,

Wondered if anyone can help I am using the new 8.1 version and have just spent the day remixing a track, I saved the set to my external hard drive and listened to some others. When i went back to open the set i had been working on it states i have an "invalid product ID"

Have i just wasted a whole day or is their any possible way to get this set back?

I have read a previous post about this happening and being fixed in 8.02 so surely it should be in 8.1

Much frustrated

KIt :oops:

Re: Invalid product ID

Posted: Tue Dec 08, 2009 5:53 pm
by [mid]
Hi,

please use this version:
http://forum.ableton.com/viewtopic.php?f=1&t=131269

sorry for the inconveniences!

Best,
Michael
Ableton HQ

Re: Invalid product ID

Posted: Tue Dec 08, 2009 6:39 pm
by JYWxjndx
This is great,

I got my track back, many thanks.

I am a little concerned that it states that this beta version is only valid till 14/12/09 what happens after that?

Many thanks

Kit

Re: Invalid product ID

Posted: Tue Dec 08, 2009 6:45 pm
by [mid]
don' t worry,

we'll come up with either a new beta or a release version.

Best,
Michael
Ableton HQ

Re: Invalid product ID

Posted: Tue Dec 08, 2009 6:52 pm
by JYWxjndx
Many thanks for the quick response and the help

Re: Invalid product ID

Posted: Wed Dec 09, 2009 8:52 am
by ellboss
this is happening to me too. I have installed the beta version but it keeps closing on me :?

Re: Invalid product ID

Posted: Wed Dec 09, 2009 9:28 am
by [mid]
@ellboss

send all infos according to our support page:
http://www.ableton.com/pages/support/co ... al_support

Best,
Michael
Ableton HQ

Re: Invalid product ID

Posted: Wed Dec 09, 2009 12:25 pm
by ellboss
k cheers will do in the morning. thank you