Ableton Forum

Under my windows 7 machines, I cannot scroll with my external mice (two m$ Arcs). My track pads and trackballs work fine under both xp and 7, but for some reason I can only get a small "nudge" response when rapidly scrolling the wheel, which is becoming quite frustrating when I am anywhere but at home where I can use my XP DAW (like now, trying to quick throw together a drum rack without scroll is making me want to throw my laptop). I could pick up more mice, but I just nabbed these two because I like the way they move vs other wireless mice I have used for ableton previously. Anyone else have this problem? It seemed like one guy on the board might have had a similar problem with a Logitech mouse, but it wasn't clear if it was the same, and no one answered him anyways. I tried to find a way around the issue. like mapping a button to scroll, but I couldn't find that either, in fact it seems that that might be a feature that has been requested but not added from what I've seen searching the forum.. I could just be being an idiot, though, and I apologize in advance if that is the case/

Sorry my first post is a complaint- been using Ableton for a year now, just picked up the Launchpad last month- and it has been single handedly killing my academic career and personal relationships by consuming all of my time and thoughts. Love it.

EDIT:

ALL computers are running 8.1.1

I have similar trouble on windows 7 with microsoft mousewheel on 8.1.3. my vista laptop works fine with a logitech mouse.

Found a possible solution/workaround and it's an easy one.

First, this is partly a Microsoft problem, not an Ableton's one.
What seems to happen is that Microsoft changed a value (wheel speed multiplication factor) that was expected to be fixed into a variable in their latest API (targeting Vista and +).
Since it's a new feature for most advanced mouses, they designed their own mice not to fallback and expect all the software to support that feature already...
And they're NOT.
Lots of software behave strangely with microsoft latest mice.

Anyway, here is a workaround, a very simple one:
- Go to your "mouse" settings in your "Configuration Panel" and CHANGE IT TO ANOTHER MODEL that behaves well in ableton in the "connected device" dropdown selector (the one under the picture of the device)

(and try to find a model that both work and has the same number of button)

for example, I own a "Microsoft Wireless 5000" mouse (5 buttons), and chose "Intellimouse Explorer 4.0".
I lost no feature, and now the mouse is working correctly !

Another tip... The mice that seem to have problems are the wireless ones... You'll probably see that the one you should select as a good fallback are the wired counterparts!

Hope it'll work for you
take care