Page 1 of 1

MAD props to ableton customer service

Posted: Sun Mar 21, 2010 11:47 am
by störgeräusche
mad props guys

last friday, after re-installing the OS on my laptop, I wanted to unlock live but I reached the unlock limit, so Ihad to write them to get new unlock
I wrote them at 1 PM and by 4 PM I already had the unlock.... that was much faster than I thought, I wasn't expecting nothing until monday or so....

nice one ableton I'm happy to be the owner of a registered copy of live.

Re: MAD props to ableton customer service

Posted: Sun Mar 21, 2010 12:08 pm
by leedsquietman
try it on a Saturday evening and see how long it takes ;)

Seriously, they have been good to me on unlocks too. They're still one of the best companies in terms of customer service, even though their reputation as such has taken a bit of a ding of late. ( I just hope they are serious about fulfilling their 'quality' speech).

Re: MAD props to ableton customer service

Posted: Sun Mar 21, 2010 7:28 pm
by spacecat
actually just *good morning* browsing around the forum (20:25..lol) didnt want to write anything as im not in the mood, but, i must add, the abes have a damn superb support... (objectively speaking)

if this is the official thx for the support thread - i also say thx a lot=)

stay cool gang=)

Re: MAD props to ableton customer service

Posted: Sun Mar 21, 2010 8:40 pm
by störgeräusche
leedsquietman wrote:try it on a Saturday evening and see how long it takes ;)

he he no worries now
after I set up everything I did an acronis image of the system so I'm ready to reset the computer to a working state in 3 minutes.