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Crashing when using ASIO driver with Novation nio 2 | 4

Posted: Tue Nov 23, 2010 3:54 am
by Soulution
Hi, I've been trying to trouble shoot Ableton and recently discovered that my software is rendering itself useless when I use ASIO in combination with my Novation nio 2|4 sound card. I am using a Windows 7 based set up and had no previous problems since I used ASIO with this sound card. Any ideas as to what is causing this problem? Or how it can be fixed?

UPDATE: If I turn off inputs from going into Ableton, then everything works fine. However it's not just the ASIO driver causing issues with my sound card, it's anything while inputs are enabled in Ableton.

Re: Crashing when using ASIO driver with Novation nio 2 | 4

Posted: Wed Nov 24, 2010 11:15 am
by Ableton_David
Hi, please get in touch with Ableton Technical Support about this: http://www.ableton.com/support

Re: Crashing when using ASIO driver with Novation nio 2 | 4

Posted: Thu Feb 09, 2012 11:28 am
by zenelectric
@Soulution, did Ableton sort this for you?

I have a copy of Live 7 on a windows 7 machine, and a Nio 2|4 that is doing exacttly the same thing - crashing Ableton and my entire Win 7 platform. The machine will not even reboot properly afterwards unless the Nio 2|4 and all other USB devices are unplugged...

I've bought another sound card, so will text that, but if the problem persist I shall be creek and paddle.

Re: Crashing when using ASIO driver with Novation nio 2 | 4

Posted: Fri Feb 10, 2012 9:59 am
by alexl_novation
Hi,

If you are experiencing problems with the NIO ASIO drivers please contact Novation Technical Support via the Novation Answerbase.

http://www.novationmusic.com/answerbase/en/contact.php

Best regards,
Alex Lucas
Novation Technical Support