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Where is my serial?

Posted: Sat Jul 09, 2011 8:30 am
by Sleeper256
Hi, maybe I'm confused, but my copy of Ableton 8 came with my Mustang guitar amp, and it came with a serial number, and although I entered the serial number when installing it, it won't let me save / export?

Why?

Re: Where is my serial?

Posted: Sat Jul 09, 2011 8:54 am
by wreckcode
Did you make sure you entered the number with the actual version live that came with your Amp ?
In general Live versions that come with software/hardware as "bonus" in the pack are Lite versions, and not regular/suite versions. If you previously downloaded another Live 8 from another source, it won't be working. If you have the problem with the CD that came with your amp, ask Ableton support about activation issues.

Re: Where is my serial?

Posted: Sat Jul 09, 2011 6:24 pm
by Sleeper256
Live Lite.....

So just to be clear, if it's Live Lite, then you can't save/export? I figured it was just Live with less instruments and features.

I don't see why I would've had to enter a code if I was unlocking a version that came with less features than the 30-day demo....

Thanks for answering, but now I'm wondering the above. No save/export for Live Lite?

Re: Where is my serial?

Posted: Sat Jul 09, 2011 6:41 pm
by Angstrom
you should be able to save, export, etc.
I think the limitations of Live Lite are on the amount of tracks, and effects you can use.

have a look at the menu 'help->about' screen and it should show your serial there, if not then you didn't enter it correctly, or more likely ... you haven't authorised it yet.

go to Options ->Preferences ->user account licenses and see what it says there.
itshould show a button allowing you to authorise online, or something.

I am unfamiliar with how the Lite version operates.

Re: Where is my serial?

Posted: Sat Jul 09, 2011 9:55 pm
by Hermanus
and you can find your serials there:

http://www.ableton.com/account/licenses

log in and go :wink: