Upgrade issue
Posted: Fri Aug 12, 2011 8:12 pm
Hello,
I've had Live 8 Launchpad Edition for several months now and just purchased the upgrade to Live 8 (not Suite). I downloaded and ran the installer, then authorized via the internet. When I run Live, it's still running the Launchpad Edition, with the associated limitations that the full version should have eliminated. When I look on my authorizations page on the web site, I have 2 licenses shown, one for Live 8.22 and one for Live 8 LE. How can I get the full version to run and get rid of the Launchpad Version? I've deleted and reinstalled a couple times and tried authorizing online and off-line, no luck. I'm on a Mac running 10.6.8.
Thanks!
-pete-
I've had Live 8 Launchpad Edition for several months now and just purchased the upgrade to Live 8 (not Suite). I downloaded and ran the installer, then authorized via the internet. When I run Live, it's still running the Launchpad Edition, with the associated limitations that the full version should have eliminated. When I look on my authorizations page on the web site, I have 2 licenses shown, one for Live 8.22 and one for Live 8 LE. How can I get the full version to run and get rid of the Launchpad Version? I've deleted and reinstalled a couple times and tried authorizing online and off-line, no luck. I'm on a Mac running 10.6.8.
Thanks!
-pete-