Crash reports - Do people bother sending them? (Poll)

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Crash reports - Do people bother sending them?

Yes I send -I get useful Feedback from Ableton on my crash
0
No votes
Yes I send -I DONT get any Feedback from Ableton on the crash
9
69%
No I don't bother now.
3
23%
No I have never bothered (i am using my own copy of live)
1
8%
 
Total votes: 13
RD444
Posts: 265
Joined: Tue Oct 19, 2010 3:59 pm

Crash reports - Do people bother sending them? (Poll)

Post by RD444 » Wed Oct 05, 2011 7:54 am

Crash reports - Do people bother sending them?

I never get a reply

Lately i've had a few projects refuse to open (lost some music :( )

I always send the crash reports. but never get a reply?

What the correct way of sending them?
Are they a useful feature?
Do people get a response from sending them?
"Plugin Delay compensation -PDC WARNING - Ableton Live 9 does not sequence all information correctly in time"
The bigger the project the more out of time it will be.
Top
Warrior Bob
Posts: 841
Joined: Mon Apr 06, 2009 5:10 pm
Location: Central Coast, California
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Re: Crash reports - Do people bother sending them? (Poll)

Post by Warrior Bob » Wed Oct 05, 2011 10:29 pm

I send crash reports to help the devs out, but I don't get (nor expect) a response.

I figure if they need more information they'll get in touch with me.
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Angstrom
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Re: Crash reports - Do people bother sending them? (Poll)

Post by Angstrom » Wed Oct 05, 2011 10:46 pm

I never expect to get a response from the dumps, I don't think that's what they are for. I assume that they collate the results and try to find commonalities and similar user actions which lead to specific fails.
The outcomes just get included in bugfixes.
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RD444
Posts: 265
Joined: Tue Oct 19, 2010 3:59 pm

Re: Crash reports - Do people bother sending them? (Poll)

Post by RD444 » Thu Oct 06, 2011 7:27 am

interesting comments

Interesting poll results so far

I managed to retrieve my work. it was an errant plugin (I renamed the plugin folder to "VST plugins renamed" and it loaded)

This was probably showing up in the crash log, and the info as to which plug would have saved me a few hours work. but hey.

I wonder how many crash log they receive?
Is there a way we can read them?
"Plugin Delay compensation -PDC WARNING - Ableton Live 9 does not sequence all information correctly in time"
The bigger the project the more out of time it will be.
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