Ableton 8.4b 64bit can not start on my Windows 7 64bit

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Tribemusic
Posts: 3
Joined: Sun Jul 08, 2012 5:25 pm

Ableton 8.4b 64bit can not start on my Windows 7 64bit

Post by Tribemusic » Sun Jul 08, 2012 11:27 pm

Error message:
"Diese Anwendung konnte nicht gestartet werden, da die Side-by-Side-Konfiguration ungültig ist.
Weitere Informationen finden Sieim Anwendungenreignisprotokoll. Weitere Detail können auch mit dem Befehlszeilentool sxstrace.exe angezeight werden"

With sxstrace I can not give further information.

The computer is a Dell Latitude 630 with a t9600 dual core 64 bit processor. A version of Ableton 8.3.2 is installed.

Good luck! :)

ScuzzyEye
Posts: 3
Joined: Thu Aug 04, 2011 8:54 pm

Re: Ableton 8.4b 64bit can not start on my Windows 7 64bit

Post by ScuzzyEye » Mon Jul 09, 2012 6:26 am

I'm getting the same error, but in English :)
C:\ProgramData\Ableton\Live 8 Beta\Program\Ableton Live 8 Beta.exe

The applications has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
This happens within a fraction of a second of clicking on the icon. So I don't think much is happening behind the scene (i.e. no plug-ins loading or anything like that).

Checking the event viewer I get this:
Activation context generation failed for "C:\ProgramData\Ableton\Live 8 Beta\Program\Ableton Live 8 Beta.exe". Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
So I ran it again while using SxStrace, and this is the output:

Code: Select all

=================
Begin Activation Context Generation.
Input Parameter:
	Flags = 0
	ProcessorArchitecture = AMD64
	CultureFallBacks = en-US;en
	ManifestPath = C:\ProgramData\Ableton\Live 8 Beta\Program\Ableton Live 8 Beta.exe
	AssemblyDirectory = C:\ProgramData\Ableton\Live 8 Beta\Program\
	Application Config File = 
-----------------
INFO: Parsing Manifest File C:\ProgramData\Ableton\Live 8 Beta\Program\Ableton Live 8 Beta.exe.
	INFO: Manifest Definition Identity is (null).
	INFO: Reference: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
	INFO: Reference: Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
INFO: Resolving reference Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
	INFO: Resolving reference for ProcessorArchitecture amd64.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: Find publisher policy at C:\Windows\WinSxS\manifests\amd64_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_acd19a1fe1da248a.manifest
				INFO: Publisher Policy redirected assembly version.
				INFO: Post policy assembly identity is Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4940".
			INFO: Begin assembly probing.
				INFO: Attempt to probe manifest at C:\Windows\WinSxS\manifests\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c.manifest.
				INFO: Manifest found at C:\Windows\WinSxS\manifests\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c.manifest.
			INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.CRT.mui,language="*",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4940".
	INFO: Resolving reference for ProcessorArchitecture amd64.
		INFO: Resolving reference for culture en-US.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC90.CRT.mui\9.0.30729.4940_en-US_1fc8b3b9a1e18e3b\Microsoft.VC90.CRT.mui.DLL.
				INFO: Did not find manifest for culture en-US.
			INFO: End assembly probing.
		INFO: Resolving reference for culture en.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC90.CRT.mui\9.0.30729.4940_en_1fc8b3b9a1e18e3b\Microsoft.VC90.CRT.mui.DLL.
				INFO: Did not find manifest for culture en.
			INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
	INFO: Resolving reference for ProcessorArchitecture amd64.
		INFO: Resolving reference for culture Neutral.
			INFO: Applying Binding Policy.
				INFO: No publisher policy found.
				INFO: No binding policy redirect found.
			INFO: Begin assembly probing.
				INFO: Did not find the assembly in WinSxS.
				INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC90.MFC\9.0.21022.8__1fc8b3b9a1e18e3b\Microsoft.VC90.MFC.DLL.
				INFO: Attempt to probe manifest at C:\ProgramData\Ableton\Live 8 Beta\Program\Microsoft.VC90.MFC.DLL.
				INFO: Attempt to probe manifest at C:\ProgramData\Ableton\Live 8 Beta\Program\Microsoft.VC90.MFC.MANIFEST.
				INFO: Attempt to probe manifest at C:\ProgramData\Ableton\Live 8 Beta\Program\Microsoft.VC90.MFC\Microsoft.VC90.MFC.DLL.
				INFO: Attempt to probe manifest at C:\ProgramData\Ableton\Live 8 Beta\Program\Microsoft.VC90.MFC\Microsoft.VC90.MFC.MANIFEST.
				INFO: Did not find manifest for culture Neutral.
			INFO: End assembly probing.
	ERROR: Cannot resolve reference Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8".
ERROR: Activation Context generation failed.
End Activation Context Generation.
Hope that helps.

Oh, my machine has dual Six-Core AMD Opteron CPUs, Ableton 8.3.2 is installed, it also did the same when 8.3.1 was installed.

ScuzzyEye
Posts: 3
Joined: Thu Aug 04, 2011 8:54 pm

(Solved) Ableton 8.4b 64bit can not start on my Windows 7 64

Post by ScuzzyEye » Mon Jul 09, 2012 6:44 am

Oh, I got it. I was just missing the Microsoft Visual C++ 2008 SP1 Redistributable Package (x64). It can be downloaded from here:

http://www.microsoft.com/en-us/download ... px?id=2092

Or if you would like the German version:

http://www.microsoft.com/de-de/download ... px?id=2092

[mal]
Posts: 515
Joined: Wed Jun 20, 2012 10:51 am

Re: Ableton 8.4b 64bit can not start on my Windows 7 64bit

Post by [mal] » Tue Jul 10, 2012 10:03 am

Hi,


I can confirm the runtime extensions are not included in the installer package. This is resolved by downloading the executeables as stated in the KB article or the direct links from ScuzzyEye. This will of course also be fixed on our installer side in the upcoming betas.
I am locking this thread since the problem is found and analyzed.

Best,
Mads

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