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Monitors are hissing!

Posted: Thu Aug 09, 2012 6:40 pm
by MrNicHoe
Hey Guys,

I got a pair of KRK RP 5 with a subwoofer from KRK.
My problem is, that the monitors are hissing extremly, when my pc is working. For example, when my hard drive is working, I can hear this from my computer, now the monitors are doin' the same noise. When I use my mouse, wheter internet or at programms, I can hear the noise at the monitors.

It's horrible, when I start Live, I can't do anything there, it's terrible loud!
So I use the soundcard of my motherboard, it's nothing special, but I also use the focusrite Saffire 6 USB Audio Interface.
When my Pc is off, and the monitors are still on Power, they just hiss a little bit. I guess that's normal.

I already read about this thing here: http://www.thomann.de/gb/behringer_microhd_hd400.htm

Does it help? What can I do?

Thanks for all the help!

Re: Monitors are hissing!

Posted: Thu Aug 09, 2012 7:19 pm
by shuutobi
Use the Saffire 6 w/ balanced cables.
Try to keep them off the ground and perpendicular to cables that are not audio cables.

If you have any white noise hiss, turn the monitors volume down and add gain from the interface instead.

If that doesn't help, try a hum-x, etc.

Re: Monitors are hissing!

Posted: Thu Aug 09, 2012 7:29 pm
by darkenedsoul
I've got M-Audio BX8a's that I get some noise from the desktops. I am connected from 1 desktop via 1/8" to XLR Male from the montherboard. On other desktop I am coming into them via 1/4" from Motu 828Mk II and Firewire 400 from motherboard. I don't think I can do much about the noise from desktop #1 (not that much, but is not bothering me), desktop 2 was debating on getting balanced cables (not that I am getting a ton of noise off existing cables). But yeah, going balanced cables is good suggestion.

Re: Monitors are hissing!

Posted: Fri Aug 10, 2012 7:39 am
by MrNicHoe
Thanks.

There are unbalanced audio cables which are going into the subwoofer right from the focusrite. The subwoofer itself gives balanced audio cables to the 2 monitors...
Should I do all balanced?

Re: Monitors are hissing!

Posted: Fri Aug 10, 2012 11:33 am
by darkenedsoul
If you got the cash to spare or a spare set of balanced, can't hurt. My noise is comign from 1/8" to XLRs off the motherboard so there isn't much I can do about that, it isn't that loud so I don't care and don't see the need for *better* cables, even if there are some out there reasonably priced.

Re: Monitors are hissing!

Posted: Fri Aug 10, 2012 1:20 pm
by stansharpe
I had the same problem in one of my monitors. Get in touch with krk. The problem with mine was something to do with the amp. Sent them of for repair. this was under warranty so free. I think krk in the uk is distributed by focusrite if i remember rightly (presuming you are in the uk) I def would check all connections etc first though. Hopefully its something simple.

Re: Monitors are hissing!

Posted: Sat Aug 11, 2012 1:06 pm
by digimixa
I have the RP5s and also the Saffire 6 and had the exact same problem. If I used TRS cables then all was fine, no hiss. If I used phono cables then there was a hiss. My phono leads were low quality with little shielding, so I got some proper shielded cables and things were better but not perfect. I turned down the volume on the back of the monitors and this fixed the problem. I just need to turn the monitors up on the Saffire a bit more, but no more hiss!

Re: Monitors are hissing!

Posted: Sat Aug 11, 2012 1:39 pm
by MrNicHoe
Okay thanks for all the answers.


Here is, how I solved the problem:

Of course, you can turn the volume of the monitors down and put up the volume of the audio interface. But with a subwoofer this sounds unbalanced and muddy (My subwoofer has already the lowest volume :D ).

So I ordered the behringer hd 400, which i posted above. Now the problem is gone, this thing is dope! You need some additional audio cables for but it is not that expensive :)

/edit: Now my next problem is the routung between the focusrite and the traktor kontrol s2... I'll better post it at a NI forum :)