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Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 8:09 pm
by IamAgar
Hello boys and girls (are there any?),

I experience an issue with the long drop down menus such as input track selectors or hierarchical devices menu. I cannot scroll inside them. So if the menu goes beyond my screens real estate, well it's just unreachable. I thought it was due to my second screen being hooked up but it persist even if I disconnect the damn thing. Is there a workaround? Anyone experiencing the same problem?

Cheers

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 8:36 pm
by Tone Deft
weird. which language version is it? can you post a screenshot? contact [email protected].

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 9:28 pm
by IamAgar
English Version, Sir. By the way, I can go lower in the menu with arrow keys but I'm unable to see at what item I currently am as it will be beyond the screens real estate. So the menu is there but I cannot scroll it.

https://plus.google.com/photos/11378094 ... 2635960529

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 10:08 pm
by Tone Deft
I don't have Live in front of me (at work) but can check at home. I believe mine scrolls.

to see if it's some preferences setting try deleting/hiding/moving your preferences.cfg file.

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 10:11 pm
by IamAgar
Hey Tone Deft,

Thanks for the suggestion. Can you remind me where to find the file in MacOSX Lion?
Also, if I store it elsewhere and close and reopen Live, will it automatically recreate the file?

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 10:15 pm
by Tone Deft
I don't speak Mac but a search on "preference.cfg mac" brought up some hits.

search.php?keywords=preference.cfg+mac& ... mit=Search

I don't know if it will recreate it.

another thing to try is to hold down shift while Live launches to get it to give you a clean project with no settings. I don't know exactly how many or which settings are set to default but it's an easier thing to try.

Re: Drop down menus (nasty issue)

Posted: Thu Aug 23, 2012 10:36 pm
by IamAgar
Ok neither the shift thing nor the preferences one didn't do the trick. Just so you know, it'll actually recreate the preferences file automatically.

Re: Drop down menus (nasty issue)

Posted: Fri Aug 24, 2012 9:28 am
by IamAgar
Ableton Live 8.3.3 English version.

Re: Drop down menus (nasty issue)

Posted: Fri Aug 24, 2012 10:17 am
by IamAgar
Thank you,

I'm using 1440x900 screen resolution. The internal Ableton Live zoom is set to 100%.

Re: Drop down menus (nasty issue)

Posted: Fri Aug 24, 2012 3:45 pm
by Tone Deft
wonder if it's because you don't have the latest version of some helper software like java or Quicktime or I don't know what. Quicktime comes up from time to time but that's for decoding audio. it's the scroll bar that's missing.

Re: Drop down menus (nasty issue)

Posted: Fri Aug 24, 2012 10:02 pm
by IamAgar
The system software update doesn't show any available items for me to download, if this helps.
Should I open a ticket with the support team?

Re: Drop down menus (nasty issue)

Posted: Fri Aug 24, 2012 11:07 pm
by fishmonkey
looks like a bug to me, i would contact Ableton support...

Re: Drop down menus (nasty issue)

Posted: Sat Aug 25, 2012 8:56 am
by IamAgar
Ok, done. I believe they won't come back to me during the week end. Thanks to all those who participated. I'll keep you informed.