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Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:06 pm
by thecageofconsent
Excited about Live 9.

Quick question. Some of use own Suite 8 and Max for Live. Now that Max is going to come with Suite 9, I feel a little cheesed off that we're not being shown upgrade love as existing owners of Max.

I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.

Anybody else feel like this?

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:10 pm
by PHY6
It's a damn shame for all of us that been trough the continues Live 8 beta.

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:36 pm
by Damos
Surely that's not right. I also have Ableton Suite and Max for Live (and i've barely ever even touched max for live) Surely the upgrade to Live 9 Suite will only be a few bucks for people in our boat. Where did you see that?

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:38 pm
by thecageofconsent

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:42 pm
by 102455
thecageofconsent wrote:I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.
It does enter into it - Suite 8 owners who don't have M4L are being asked for 249 euros.

It still sucks that Live 8 owners get to upgrade for 149 Euros though.

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 3:57 pm
by Damos
Umm, that's gotta be a mistake. I can buy Live Suite 9 straight up for $337 but i need to pay $234 to upgrade?
Even Native Instruments wouldn't do shit like that. This is how ableton treats its loyal customers??

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:05 pm
by gg_bristol
for my account the upgrade is listed as 299 euros... is that correct? - I already own Live 8 Suite and M4L (although listed as a Max/MSP 6 crossgrade).

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:22 pm
by ze2be
I also have 8 Suite + M4L.. Never use M4L though.

Would it be better to sell it all together, then buy 8 Suite again with the discount, and then get Suite 9 as a free upgrade?

:D

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:23 pm
by robdrums
102455 wrote:
thecageofconsent wrote:I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.
It does enter into it - Suite 8 owners who don't have M4L are being asked for 249 euros.

It still sucks that Live 8 owners get to upgrade for 149 Euros though.


I wrote them a letter about this live 8 suite to live 9 suite upgrade pricing. That's rediculous. We have given them more money already and we're treated like this? wrong
Rob

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:24 pm
by Ableton_David
Damos wrote:Umm, that's gotta be a mistake. I can buy Live Suite 9 straight up for $337 but i need to pay $234 to upgrade?
Even Native Instruments wouldn't do shit like that. This is how ableton treats its loyal customers??
Where are you getting Live 9 Suite for $337?

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:31 pm
by parma
I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:44 pm
by Ableton_David
parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:50 pm
by 102455
How exactly is it supposed to appear?

For example under "Your Account" my Suite 8 download license is shown as Suite 8 Download
and only when I click on view license details does it list a M4L serial number alongside the others.

Is that correct?

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:54 pm
by ezelkow1
Ableton_David wrote:
parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact
edit -

As the other poster said, it shows up under the license details but does not show up under any 'pack' listing with an icon

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Posted: Thu Oct 25, 2012 4:55 pm
by parma
Ableton_David wrote:
parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact
My mistake - it was included in the dropdown "license details". But certainly $234 can't be the correct upgrade price? Looking at the forum it seems that the price to upgrade for owners of Suite 8 and Max For Live is actually MORE than upgrades from 8 standard? That doesn't seem right.

Can you comment David?