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Anyone's Push keep freezing?

Posted: Tue Jul 16, 2013 3:34 pm
by BarryFell
My Push keeps freezing/crashing. It's easy enough to fix with a quick power on/off of the unit but still annoying.

It hasn't always done this. Any ideas?

Re: Anyone's Push keep freezing?

Posted: Tue Jul 16, 2013 4:02 pm
by Because789
Midi remote script conflict?
Bug which is solved in 9.0.5 (which just came out)?

If not, try to reproduce the freezing (there's not enough information to help you yet).

Re: Anyone's Push keep freezing?

Posted: Tue Jul 16, 2013 4:11 pm
by ezelkow1
Id definitely try updating to 9.0.5. I used to get an unresponsive push where only a few buttons would work, but one of the beta's resolved that for me, so it should be in the latest release now

Re: Anyone's Push keep freezing?

Posted: Tue Jul 16, 2013 5:12 pm
by BarryFell
I'll see how I get on with 9.0.5. Cheers.

Re: Anyone's Push keep freezing?

Posted: Fri Jul 19, 2013 10:27 pm
by amere
I had this happen a series of times in one session. Since updating to 9.0.5 it hasn't occurred.... yet.

Re: Anyone's Push keep freezing?

Posted: Sat Jul 20, 2013 4:38 am
by BarryFell
Yeah no problem in 9.0.5 thankfully. :)

Re: Anyone's Push keep freezing?

Posted: Tue Aug 16, 2016 12:11 am
by Steelebeast
I've been having this issue too. Push will completely lock up. The lights are still on and whatever the display was on still shows up but it doesnt' do anything at all. None of the buttons or encoders are responsive at all. It used to occur occasionally but lately it's happening every 1-3 minutes. I have the original push. Seems to happen on any session, even a brand new one. I have a mid 2015 macbook pro with the latest OS and all updates and have Live 9.6.2 installed. Any ideas or troubleshooting steps I should take? As you could imagine it's quite annoying.

Update: One interesting thing to note is that if I click on "About Live" to get the version info, the display on push changes to "Live is showing a dialog that needs your attention". When I close the about live info it goes back to what it was on but still frozen. Seems that Push is still communicating with Live.

Re: Anyone's Push keep freezing?

Posted: Tue Aug 16, 2016 5:45 am
by Tarekith
Tried a different USB cable? Are you using the PSU that came with Push, or just powering it via USB?

Re: Anyone's Push keep freezing?

Posted: Sun Aug 21, 2016 10:22 am
by Stromkraft
Steelebeast wrote:I've been having this issue too. Push will completely lock up. The lights are still on and whatever the display was on still shows up but it doesnt' do anything at all. None of the buttons or encoders are responsive at all. It used to occur occasionally but lately it's happening every 1-3 minutes. I have the original push.
I'd contact support. I have had this problem occasionally and I think it's likely to be a conflict of sorts. Commonly a restart makes it go away.

Have you made sure you use the proper settings for Push in Live? Do you use any third party scripts like PXT Live?

Re: Anyone's Push keep freezing?

Posted: Sat Aug 27, 2016 8:41 pm
by jobinho
Had this a lot lately I'm on the latest Beta.

Is there a fix?

Re: Anyone's Push keep freezing?

Posted: Wed Aug 31, 2016 6:00 pm
by rekloos
k, gonna jump on this to confirm same issues with live 9 + push2, might be related to the beta version? i understand it updates your push, not sure, but it happens with live 9.6.2 and beta 9.7 b5, freezes quite often

Re: Anyone's Push keep freezing?

Posted: Wed Aug 31, 2016 8:32 pm
by Tarekith
Have you checked that Push isn't accidentally listed twice in the control surfaces section of the preferences?

Re: Anyone's Push keep freezing?

Posted: Wed Aug 31, 2016 11:50 pm
by rekloos
Tarekith wrote:Have you checked that Push isn't accidentally listed twice in the control surfaces section of the preferences?
yup. usually its the only controller i have running