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Problems with Magic Trackpad/Keyboard since Push

Posted: Thu Nov 28, 2013 10:31 pm
by unfunfionn
It feels weird to be writing this, but since I got my Push on Tuesday, I've been having constant problems with my Apple Magic Trackpad and Keyboard where any input from either is extremely stuttery, like the Bluetooth signal is struggling to reach them.

I've used both for 2 years with the same MacBook pro, and never had a single issue with them before Tuesday evening. When I put my Push somewhere else and restart both devices, the connection is fine again.

This also makes me wonder: http://support.apple.com/kb/HT1365

Has anybody else experienced similar? Or does anybody know how I could reduce the interference without having to stop using the trackpad and keyboard?

Re: Problems with Magic Trackpad/Keyboard since Push

Posted: Fri Nov 29, 2013 12:10 am
by jestermgee
I have neither of those nor a mac but I am a technical support guru so:

- You say that "When I put my Push somewhere else and restart both devices, the connection is fine again." does it remain fine if you move push back near the keyboard/trackpad?
- Is the push in the path between where the devices and receiver are? Perhaps it is just slightly blocking the receiver?
- Have you tried using some fresh batteries?

Re: Problems with Magic Trackpad/Keyboard since Push

Posted: Fri Nov 29, 2013 9:41 am
by unfunfionn
Thanks for your reply!

- They remain fine but not for long. The problem returns.
- Yeah, the problem happens when it's between the devices and the receiver. I'm going to try a few different set-ups tonight.
- Batteries were changed last week, at least in the trackpad.

Anyway, just wanted to see if I was the only one. Thanks for reading.