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Ordering Push 2 in EU - no paypal option?

Posted: Sat Nov 07, 2015 8:36 am
by Fossiel
Would like to buy one, but can only select the creditcard option. Even though it says paypal is supported.

Anyone else with same issue?

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 10:52 am
by Fossiel
bump!
Image

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 1:22 pm
by TheTechnobear
I bought mine from Ableton using paypal (EU)... I don't remember doing anything special, its an option when you get to payment iirc.

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 1:39 pm
by Fossiel
I just noticed, the Paypal option becomes available when NOT turning in a Push 1. Basically Ableton doesn't trust their long-term customers, that bought expensive products before. Now that I'd like to make another expensive purchase, as well as doing them a favor by turning the Push 1 in for a shit price, they refuse to accept it.

Fuck that! You won't see my Push 1 :)

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 1:44 pm
by Tarekith
Easy man. They probably don't use PayPal for trade ins because if they need to make a change to the refund based on what you send them, they can't automatically do it like they can with a credit card. It's nothing personal, you don't have to get so worked up over it. :)

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 2:08 pm
by Fossiel
Alright, I shouldn't rage about it. And I do understand that it probably is impossible to charge people that send in deficient Push 1s.

But on the other hand, as an early adopter for a pricy product (I think we agree that this involves a high level of trust from the customer), I just expected a little more goodwill/mildness from Ableton.

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 2:51 pm
by scheffkoch
...i used paypal and i used the trade in option...no problems here...

Re: Ordering Push 2 in EU - no paypal option?

Posted: Sun Nov 08, 2015 3:15 pm
by Fossiel
That is weird. Maybe they have capped the maximum amount of tradeins by paypal.

Re: Ordering Push 2 in EU - no paypal option?

Posted: Mon Nov 09, 2015 6:24 pm
by TheTechnobear
yup, mine was a trade-in too, and as I said paid with paypal no issue

Re: Ordering Push 2 in EU - no paypal option?

Posted: Wed Nov 11, 2015 8:33 pm
by frabo
they told me, that paypal is only not possible for preorder ! You have to wait till they have some in stock, than it should be working.

Re: Ordering Push 2 in EU - no paypal option?

Posted: Fri Nov 13, 2015 11:11 pm
by Fossiel
frabo, i got that same answer..

luckily, some local resellers are supporting the tradein option

i got mine today