musictechguy wrote:
Push 2 seems to be very buggy. I was disappointed with the performance of Push 1, which I still have, the loop length being the chief gripe. It seems that Push 2 has been rushed out in a very short space of time, with little regard for Push 1 owners. And if this is the way Ableton treats customers, then I can't say I'm that impressed.
Push 2 seems to be half developed, given the number of serious bugs, and I won't be paying out a penny more to upgrade. Those people who have paid out are quite foolish, in my opinion.
Given the situation with Push and the fact that the update to Live 9.5 has trashed some of my work in progress, resulting in about 50 files not being found, I won't be recommending Ableton Live or Push to any of my students or at any Music Technology conferences which I attend. I was going to recommend that we adopt it for some of our courses, but I can't, in conscience, recommend that any more. For a start, out technical support staff will be working overtime wrestling with all the bugs.
Really not sure where half your info comes from
Given the situation with Push and the fact that the update to Live 9.5 has trashed some of my work in progress, resulting in about 50 files not being found, I won't be recommending Ableton Live or Push to any of my students or at any Music Technology conferences which I attend.
Live cannot delete files without the user telling it to do so (except temp files). Surely if you teach students on the use of Digital Audio Workstations one of the first things you would teach is something you would hopefully practice and that is the act of ensuring you have a working and reliable backup system. Just access your backups to retrieve your lost files. I hope you teach better than you ask. Collect ALL & Save probably could have saved you there, just a tip.
Push 2 seems to be half developed, given the number of serious bugs, and I won't be paying out a penny more to upgrade. Those people who have paid out are quite foolish, in my opinion.
Now you are poking things with sticks. You are entitled to your opinion of all users who buy Push 2 to be fools as i'm entitled to assume you simply don't have the knowledge or capabilities to manage software like Live and controllers like Push. I could be wrong but based on the way you come across that is my opinion.
It almost appears you are just looking for ANY reason not to like Push 2 (maybe because you are salty that you just got Push 1 and you have been told you are not allowed any more pocket money this year. Why not state all the "serious bugs" you know of that have had confirmations of. Your first post a year ago was a moan about how Live is missing features because you couldn't globally transpose everything in one go. Since you only come here to moan, if you have been using Live and have not been back here since to bitch about it I would say that is a pretty good run really wouldn't you?
It seems that Push 2 has been rushed out in a very short space of time, with little regard for Push 1 owners. And if this is the way Ableton treats customers, then I can't say I'm that impressed.
This has me sus about your rant full stop. So:
- Updating features for Push to bring it into the realm of the 9.5 update
- Offering the new features and updates free to Push 1 owners
- Offering Push 1 customers a 30% discount and trade in to upgrade (with free shipping)
- Offering music schools free Push units and free Ableton licenses to help underprivileged kids
- Announcing and assuring Push 1 customers they will be supported well into the future
How much "regard" does one need to give? How SHOULD Ableton be treating customers? I'd say most users here would disagree with you here and if you were to actually contact support with some of your concerns you would probably get a reply within a day (not 2-5 days like NI, not a week like Akai and not 3 months like bloody Cakewalk). You have also not even really bothered to answer peoples follow up questions either so not even sure what you're trying to achieve here.