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Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 5:53 am
by Lignus
Im on Macbook Pro OSX 10.9 Mavericks.

Today when I launched ableton it just kept on crashing.
I did some research and later on I figured out that it was having problem with scanning all the VST's

It was working perfectly fine yesterday and all sudden this happened because of this new update.. (Should've turned off the automatic update..)

Anybody know how to fix this VST scanning problem?

So far I tried the following after uninstalling Live 9

1) installed 9.7.2 64 bit -> same problem
2) installed 9.7.2 32 bit -> was able to scan VST and launch but whenever I call in an instrument (AU or VST) it crashes
3) installed 9.6.2 64 bit -> same problem (Weird because it was working perfectly fine... for the last half year...
4) Now I'm installing 9.6.2 32 bit...

Plz let me know if you guys are having same issue..

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 8:52 am
by 2pauluzz2
I don't, but Ableton's support employees get a monthly salary to tackle exactly these kind of issues, and I have good experiences with them, so my suggestion is to reach out there.

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 12:18 pm
by TomKern
Lignus wrote:(Should've turned off the automatic update..)
Yep :wink:

(no seriously though, never use automatic update on ANY mission critical software EVER!)

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 3:34 pm
by Stromkraft
I couldn't get auto-update to work. Turned it on, restarted, waited and…nothing. Now I have to download and re-install all modifications again. I've been running the betas with no issues whatsoever.

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 3:41 pm
by [jur]
Did you install any new plugin recently?

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 3:56 pm
by chaibuka
Same problem here. Previous version worked yesterday updated today and Ableton doesn't finish launching. Windows 10

Re: Anyone having problem with this new 9.7.2?

Posted: Thu Apr 20, 2017 4:04 pm
by Stromkraft
For what it's worth I made a clean 9.7.2 installation — as opposed to letting Live update itself — and the first time Live crashed blaming NI Supercharger or a previously scanned plug-in (VST). Second and third time no crash. The betas never crashed, not even once.

I've had a long standing totally separate issue concerning graphics and GUI unresponsiveness that was for some years triggered exactly one time with each new update, and then not again. It would seem sometimes stuff can happen with the update process from the old settings to new. Odd nevertheless.

I haven't added any plug-ins since 5th of April and I run Live every day. Crashes are extremely rare.

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 1:23 am
by Lignus
So, I got reply from Ableton, it seemed like 2 of my plug-ins(Maschine 2, Wurlitzer) were causing the problem (they were fine with 9.7.1)

I deleted them in my VST folder.
Now it works fine.

For those who are having problems, submit inquiry to Ableton and ask for 9.7.1 download link. They will provide it.

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 7:45 am
by Valery_Kondakoff
Mine was crashing at startup because of the LiquidRhythm.vst. Deleting this file from plugins folder fixes the crash (previous Ableton build was not crashing though).

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 12:14 pm
by Stromkraft
Lignus wrote:So, I got reply from Ableton, it seemed like 2 of my plug-ins(Maschine 2.
The latest Maschine 2? Really?

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 12:27 pm
by scheffkoch
...same problems here...i have maschine 2.4.7 installed so maybe that's the problem...so will there be a new live version or will native instruments have to check their plugins?...

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 4:12 pm
by tone61
I have Windows7 and I updated Live 9.7.2 to replace 9.7.1.
When Live starts and scans VSTs it always crashes when checking demo version of VST XILS V+.
This never caused problems earlier.

Re: Anyone having problem with this new 9.7.2?

Posted: Fri Apr 21, 2017 7:07 pm
by chris vine
yes - crashed a couple of times on startup scanning VSTS - then seemed to resolve itself. Go figure.
Auto update.
Win 7

Re: Anyone having problem with this new 9.7.2?

Posted: Sat Apr 22, 2017 12:05 am
by kitekrazy
Does this seem to be a necessary update? Most of the time it's a certain controller support.

Re: Anyone having problem with this new 9.7.2?

Posted: Sat Apr 22, 2017 9:55 am
by Stromkraft
9.7.2b4 Release Notes
Bugfixes:


Fixed a rare crash which might occur at startup, under certain circumstances.
:mrgreen: hi hi. No, this is real and yes, there are multiple points addressed so this update may be necessary for some.