Broken launchpad pro?

[Henoest]

So a while ago my launchpad just had the fireworks lights when i plugged it in(it worked earlier that very week). so i searched around a little while for answers, not that i got any... all of a sudden i noticed a wierd smell, like glue but very strong. after a while i picked up my launchpad to find that the area around the ports were very hot and of course thats where the smell came from, i plugged it out as soon as i noticed it but had no idea what to do next. so thats where i am now. what do i do? im willing to post more information but i dont know whats relevant so ask if you need to know anything but please help, it would be a shame if its somehow broken. i phoned ableton but noone picked up(i was at the phone line waiting for 10 min while listening to that annoying song).

[Tarekith]

Well Novation makes the Launchpad not Ableton, so you're contacting the wrong people

[aliaksej]

Looks like LaunchPads have a chemical smell from pads...