Recovering my set in Live 10
Posted: Mon Apr 13, 2020 3:54 pm
I sent this to support, but because of the current situation, I don't know when I will hear back, so I'm hoping for some help here. I am running Live 10.1.9 on Mac OS Catalina 10.15.4. I can't open the set I've been working on and I'm not being prompted to recover lost work when I launch Live. I followed the KB article to manually recover a set, but when I get here:
In the Crash folder, you should find files and folders with the date and time of the crash in their names:
"2018_09_26__17_13_01_BaseFiles" (this is a folder)
"2018_09_26__17_13_01_CrashRecoveryInfo.cfg"
"2018_09_26__17_13_01_Undo" (this is a folder)
But in MY Crash folder, there is only an Undo folder and not these other 2 files. I sent a crash report to Ableton support, but who knows when I'll hear back. Can anyone here help?
In the Crash folder, you should find files and folders with the date and time of the crash in their names:
"2018_09_26__17_13_01_BaseFiles" (this is a folder)
"2018_09_26__17_13_01_CrashRecoveryInfo.cfg"
"2018_09_26__17_13_01_Undo" (this is a folder)
But in MY Crash folder, there is only an Undo folder and not these other 2 files. I sent a crash report to Ableton support, but who knows when I'll hear back. Can anyone here help?