Ableton Forum

Push 2 always had an inconsistent resistance between encoders on my unit but wasn't too bad that it bothered me, over time though the 2 encoders with lighter friction have become worse to the point where i need to fix the issue, they feel like they may break & are not very good to use due to the lack of tactile feel.
Anyone else having this problem? Attempted a fix?

Contact support@ableton.com (if I'm right with the adres) and maybe the can repair it or point to someone who can repair it - I would not do this myself though.....

Ive got 3 encoders that has become nearly without resistance, 1 i can turn with a feather, its really annoying. everything else is working perfectly but with out good encoders its a pain.

Having the same problem here. My first encoder, which is the one I use the most, is so loose that it seemingly moves on its own. Like, every now and then, whichever macro is under that encoder’s control will change values.

Going to contact support.