Push 2 black screen

Discuss Push with other users.
Post Reply
marmalade
Posts: 27
Joined: Thu Apr 07, 2005 4:27 pm

Push 2 black screen

Post by marmalade » Mon Feb 07, 2022 7:55 pm

So, I've been using my Push 2 now for about 3 years and have an intermittent issue on some projects where the console screen fails to display anything. I had the problem from the outset, and I recall contacting Ableton Support who told me the usual 'never seen this before' and something along the lines of 'must be an OS thing etc'. So I learned to live with it...

Just bought a new MacBook Pro M1 and hey presto the exact same thing is happening.

Has anyone seen this before. Or got any suggestions on how to fix it.

Thanks..

https://ibb.co/6bvXHjD

Tarekith
Posts: 19074
Joined: Fri Jan 07, 2005 11:46 pm
Contact:

Re: Push 2 black screen

Post by Tarekith » Mon Feb 07, 2022 7:59 pm

Have you tried a different USB cable?

marmalade
Posts: 27
Joined: Thu Apr 07, 2005 4:27 pm

Re: Push 2 black screen

Post by marmalade » Mon Feb 07, 2022 8:05 pm

Thanks. Yes a while back and it was still giving the same problem. Could dig another one out and give it another try. Switching it off and on multiples times sometimes works, and has done so right now....

It never happens on new projects. Only on a select few and as I say intermittent. Which is why I though maybe it was something to do with my iMac. But obviously not using that now.

Firmware is 1.0 Build 71 which I assume is the most up to date?

jestermgee
Posts: 4500
Joined: Mon Apr 26, 2010 6:38 am

Re: Push 2 black screen

Post by jestermgee » Mon Feb 07, 2022 11:14 pm

When it happens have you done the old "turn it off/on again" routine?

I am on Windows for Live and have this issue crop up occasionally, load a project and Push is just blank. If I cycle power on Push it comes good. Been happening for years and it's one of those CBF type issues that I just deal with and press on. Pretty sure there is some little bug there somewhere but really can't be bothered to spend the time to gather all the data and report it when a simple off/on will fix it for me.

marmalade
Posts: 27
Joined: Thu Apr 07, 2005 4:27 pm

Re: Push 2 black screen

Post by marmalade » Sat Feb 12, 2022 7:56 am

Hope. Black screen still happening. Tried turning off and on, new cable, unplugging, preferences unlinking the device etc. All to no avail.

Really weird that it only affects some projects and sometimes completely goes away with the screen working again.

[jur]
Site Admin
Posts: 5406
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Push 2 black screen

Post by [jur] » Mon Feb 14, 2022 9:13 am

marmalade wrote:
Sat Feb 12, 2022 7:56 am
Really weird that it only affects some projects and sometimes completely goes away with the screen working again.
Only some projects? Which Live version are you using?
Ableton Forum Moderator

wetlander
Posts: 1
Joined: Wed Feb 23, 2022 3:01 pm

Re: Push 2 black screen

Post by wetlander » Wed Feb 23, 2022 3:07 pm

I have encountered the same problem after updated to intel version Live Standard later Live Suite on my late 2014 iMac using Big Sur updated version. The old version of Live Standard never happened such hung problem. Have to turn off the Push and turn it on again and then worked for awhile. It must be the new version of the Live 11.

Eric

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: Push 2 black screen

Post by Mark Williams » Wed Feb 23, 2022 9:41 pm

Works fine here Live 11 Mac M1 mini.
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

ezeixe
Posts: 1
Joined: Sun Nov 06, 2022 3:49 pm

Re: Push 2 black screen

Post by ezeixe » Sun Nov 06, 2022 3:50 pm

1. Freeze and flatten tracks that are suspect (e.g. Native Instrument plugins :? ).
2. Save the project.
3. Quit Live.
4. Turn off Push 2, then turn it on.
5. Launch Live.
6. Open the project.

Post Reply