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Ryzen problems

Posted: Mon Mar 07, 2022 8:36 am
by Viktr
To make a story short!

I decided to build me a new computer, went with the ryzen 5700G processor, and as soon as i start ableton the speakers starts to crackle, if i tab out from ableton and scroll on internet it crackles, if i record something in ableton it crackles. And i have read forums and been looking to find information to solve the problem and it feels like i have tried everything now..

I have read that many have this problem with ryzen processors?

So today i decided to order a new motherboard and a new intel i5 processor. I hope that will solve the problem.

Anyone else who had this problem who have a solution?

Re: Ryzen problems

Posted: Mon Mar 07, 2022 11:07 am
by miyaru
Many guys/girls overhere use AMD stuff without any problems..... Strange things happen to you!

I always felt, I'm better of with Intel, so for the last 20 years I only used Intel, and never had any problem.

Re: Ryzen problems

Posted: Mon Mar 07, 2022 4:58 pm
by Rivanni
Viktr wrote:
Mon Mar 07, 2022 8:36 am
To make a story short!

I decided to build me a new computer, went with the ryzen 5700G processor, and as soon as i start ableton the speakers starts to crackle, if i tab out from ableton and scroll on internet it crackles, if i record something in ableton it crackles. And i have read forums and been looking to find information to solve the problem and it feels like i have tried everything now..

I have read that many have this problem with ryzen processors?

So today i decided to order a new motherboard and a new intel i5 processor. I hope that will solve the problem.

Anyone else who had this problem who have a solution?
I use a Ryzen processor without any problems.

But why do you think it's the processor? Because some other people with Ryzen processors have issues? Well, so do users with Intel processors.
Why could it not be any other part of the hardware, including your audio interface. What about the Windows and driver settings or the settings in Live itself? Everything could have an effect so buying a new motherboard without knowing the exact problem doesn't sound as a smart 'solution'.

Re: Ryzen problems

Posted: Mon Mar 07, 2022 7:20 pm
by Viktr
I tried all the things in this link: https://help.ableton.com/hc/en-us/artic ... o-dropouts

Im using a uad interface that worked fine on my old computer, i also tried another interface with the same problem.

My old computer had intel i7 10700k and i never had this problem before, not on the macbooks i used to.

Im just tired to spend hours and hours to try and reinstall stuff and try different programs so it felt easier for me to try this solution..

Re: Ryzen problems

Posted: Tue Mar 08, 2022 9:33 am
by fishmonkey

Re: Ryzen problems

Posted: Tue Mar 08, 2022 9:51 am
by Mark Williams
If I remember correctly Windows power management does have options specifically for the Ryzen cpu's.

Re: Ryzen problems

Posted: Tue Mar 08, 2022 10:29 am
by Rivanni
Viktr wrote:
Mon Mar 07, 2022 7:20 pm
I tried all the things in this link: https://help.ableton.com/hc/en-us/artic ... o-dropouts

Im using a uad interface that worked fine on my old computer, i also tried another interface with the same problem.

My old computer had intel i7 10700k and i never had this problem before, not on the macbooks i used to.

Im just tired to spend hours and hours to try and reinstall stuff and try different programs so it felt easier for me to try this solution..
Since you're not specifying any details about your AMD system and Windows version I don't know if the following is relevant (or was now that you switched to Intel).
Firmware TPM causes intermittent system stutter.

Anyway, Intel or AMD, just buy a dedicated TPM module. They're cheap and don't have all the disadvantages firmware TPM has.

Re: Ryzen problems

Posted: Tue Mar 08, 2022 10:40 am
by Rivanni
Mark Williams wrote:
Tue Mar 08, 2022 9:51 am
If I remember correctly Windows power management does have options specifically for the Ryzen cpu's.
True. It's a requirement. Don't use the High Performance plan.


If you use Windows 11, make sure it is up-to-date (every OS for that matter) because with the release of Windows 11 there were some issues that had an impact on performance, including this one.
Windows® 11 Performance Variation in Certain Applications..

Re: Ryzen problems

Posted: Tue Mar 08, 2022 11:26 am
by Viktr
Sorry for that, i have the
Ryzen 7 5700G
Asus Rog strix b550-i gaming
Nvidia 3060
32gb memory
2tb m2 samsung 980 evo
Corsair SF600 600W 80+Gold

Windows 11, latest version, installed all the lates drivers for motherboard, tested all the things in diffrent ableton guides with different programs but still this annoying crackles..

The thing that bothers me the most is that i never had problems before, just installed ableton and then it was fine..

Im going to install the intel processor and motherboard today, going to be interesting to see if this solves the problem!

Thanks to everyone for being nice and try to help!

Re: Ryzen problems

Posted: Tue Mar 08, 2022 4:59 pm
by Mark Williams

Re: Ryzen problems

Posted: Tue Mar 08, 2022 5:26 pm
by Viktr
Funny thing is now that i installed the intel processor and motherboard, the first thing i did was to install ableton and my interface, it works directly! No problems, no crackles and i have not even installed the drivers for the motherboard yet!

Super happy!

Re: Ryzen problems

Posted: Mon Apr 18, 2022 5:34 am
by bfreitas
Exact same CPU, exact same problem, exact same frustration: no solutions for our issue. We prob have to wait for a bios update from AMD, but I'm not discarding the possibility of it also being an Ableton bug with our processor

Re: Ryzen problems

Posted: Wed Apr 20, 2022 6:32 pm
by Rivanni
What version of Windows are you running? Is Windows fully up-to-date? Did you install the AMD chipset drivers? Same for the audio interface drivers. What is the Power setting in Windows set to?

Re: Ryzen problems

Posted: Sun Apr 24, 2022 2:59 am
by bfreitas
Windows 10, latest version of everything. It is not a driver issue. I've also already tried every combination of options in the power management configs. Trust me bro, AMD F'd up on the fifth generation of ryzens, especially with the APUs. I have the exact same problem as OP, down to the details, and we have diferent OS and audio interface (mine is and old and humble 1st gen 2i2).

For me at least, the only option I have is to sit and wait for a solution, and keep reporting, ofc.

btw, I already tried running and troubleshooting everything on a clean installation of Windows, tried disabling fTPM and underclocking my RAM. The latter did help a bit for some reason, but disabling fTPM did absolutely nothing.

Re: Ryzen problems

Posted: Wed May 11, 2022 1:50 pm
by bfreitas
Update: latest chipset driver from AMD seems to have fixed it