Ableton Forum

I can't pay for the upgrade in the webshop. Transaction declined. I called the bank and they told me that the transaction is approved and that Ableton keeps refunding it!

You’ll have to contact sales support, they don’t check the forums:

https://www.ableton.com/en/help/

I emailed support@ableton.com and never heard back.

What a joke!

I have submitted a support request through https://www.ableton.com/en/help/

So after many many message they finally told me that I can't use my credit card while I am travelling. So I have to go back to the USA to upgrade. LOL

What a joke!

Fix your shit Ableton. You guys are relentless.

Standard, use a VPN to make you appear as if you're in the US.

This will not be Abletons fault, it's standard fraud protection provided by the Payment Processors.

Cheers
D