Cannot sync Note / Ableton Live Intro cloud

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jpr_74
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Joined: Mon Mar 06, 2023 10:51 pm

Cannot sync Note / Ableton Live Intro cloud

Post by jpr_74 » Mon Mar 06, 2023 10:53 pm

I am running Ableton Live 11 Intro (11.2.10) and have just downloaded Ableton Note.

I have saved something to the Ableton Cloud and signed in on both devices (phone & laptop)

Ableton Live Intro is not showing anything in the cloud and I have followed all of the FAQs / guides / instructions. Note says I have uploaded to the cloud, but the cloud section in Live is empty. I even sent the work on Note via airdrop to Live and a file "Set 1.ablbundle" was created and every time I drag it into Live or open with Live, it just crashes?

Please can anyone help?
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[jur]
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Re: Cannot sync Note / Ableton Live Intro cloud

Post by [jur] » Tue Mar 07, 2023 1:16 am

Can you try creating another Set in Note and see if that one works ok in Live?
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jpr_74
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Joined: Mon Mar 06, 2023 10:51 pm

Re: Cannot sync Note / Ableton Live Intro cloud

Post by jpr_74 » Tue Mar 07, 2023 7:03 pm

[jur] wrote: ↑
Tue Mar 07, 2023 1:16 am
 Can you try creating another Set in Note and see if that one works ok in Live?
Yes just done that and it isn't showing either?
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[jur]
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Posts: 6059
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Cannot sync Note / Ableton Live Intro cloud

Post by [jur] » Tue Mar 07, 2023 8:06 pm

What's your computer OS?
Could it be related to some kind of network security setting at the OS level, or because of any 3rd party software?
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