Updated to 11.3.2, now sits on "Starting Max.." for ages

Discuss music production with Ableton Live.
lincolnkid
Posts: 125
Joined: Tue May 03, 2005 3:03 pm
Location: Berkshire, UK.

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by lincolnkid » Fri May 26, 2023 9:21 am

catalyst wrote:
Fri May 26, 2023 8:55 am
It is unfortunate but appears simply that Max, since the 8.5 release, and now bundled in Live 11.3.2 - takes this extra amount of time to launch.

I did some testing with the standalone demo of Max and the same difference in startup time is apparent when launching 8.3.x (instant) to 8.5.x (40+ seconds).
Thanks for that news. Good catch! Yes, fingers crossed for a speedy resolution.

Calagan
Posts: 268
Joined: Fri Jul 24, 2015 4:44 am

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by Calagan » Tue May 30, 2023 4:20 am

catalyst wrote:
Fri May 26, 2023 8:55 am
lincolnkid wrote:
Fri May 26, 2023 6:59 am
catalyst wrote:
Thu May 25, 2023 8:56 pm
It is not just you, I have the same issue since updating to 11.3.2. The 11.3 Beta also exhibits the same issue.
I've tried all sorts to resolve it. It's happening on my older Intel Macbook with Monteray as well as an M1 Macbook on Ventura. I have reported it to Ableton support, but it's early days.
It is unfortunate but appears simply that Max, since the 8.5 release, and now bundled in Live 11.3.2 - takes this extra amount of time to launch.

I did some testing with the standalone demo of Max and the same difference in startup time is apparent when launching 8.3.x (instant) to 8.5.x (40+ seconds).

Some threads on the Max forum with similar gripes:

https://cycling74.com/forums/help-max-8 ... ow-to-load
https://cycling74.com/forums/how-to-kil ... 00139fc473

Hopefully a fix is on the way.
It must be something more specific to some systems, because I didn't notice any change on my machine (a M1 pro running Monterey).

catalyst
Posts: 99
Joined: Sun May 22, 2005 7:05 pm
Location: Sunny Glasgow, Scotland

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by catalyst » Thu Jun 01, 2023 8:04 am

Calagan wrote:
Tue May 30, 2023 4:20 am
It must be something more specific to some systems, because I didn't notice any change on my machine (a M1 pro running Monterey).
Ugh, perplexing! Good to know, thanks.. I'm still on Monterey too (12.6.5) and my system is pretty stable in terms of what is installed.

Yeah, I'm gonna have a more thorough look through the Live Beta and Cycling74 forums later to see what I can find.

lincolnkid
Posts: 125
Joined: Tue May 03, 2005 3:03 pm
Location: Berkshire, UK.

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by lincolnkid » Thu Jun 01, 2023 9:41 am

catalyst wrote:
Thu Jun 01, 2023 8:04 am
Yeah, I'm gonna have a more thorough look through the Live Beta and Cycling74 forums later to see what I can find.
I had a dig in the Cycling74 forum and got nothing. I also have a pretty stable system, it was installed from scratch in January. I do have some dev tools installed.
Last edited by lincolnkid on Thu Jun 01, 2023 2:49 pm, edited 1 time in total.

lincolnkid
Posts: 125
Joined: Tue May 03, 2005 3:03 pm
Location: Berkshire, UK.

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by lincolnkid » Thu Jun 01, 2023 11:07 am

Dug some more, this time in the console log.
For Max 8.5.4 I see an error "LSExceptions shared instance invalidated for timeout." during the 40 second delay.

When running 11.2.11, max 8.3.3, no delay starting, no error

Code: Select all

   default	11:24:34.367048+0100	Live	Max is starting: Version 8.3.3 (6f7f6680766) (arm64 mac)
   default	11:24:34.654772+0100	Live	max_startmaxserver
   default	11:24:34.862616+0100	Live	sqlite version 3.32.3
   default	11:24:34.929717+0100	Live	translation_getpreferredlanguage-> code: en-GB, name English
   default	11:24:34.929821+0100	Live	Live Version "11.2.11" with interface version: 4.20
When running 11.3.2, max 8.5.4, 41 second delay starting, see line starting '>>'

Code: Select all

   default	11:29:02.508971+0100	Live	Max is starting: Version 8.5.4 (c7692d66011) (arm64 mac)
   default	11:29:02.744631+0100	Live	max_startmaxserver
   default	11:29:02.958756+0100	Live	sqlite version 3.32.3
>> default	11:29:09.649533+0100	Live	LSExceptions shared instance invalidated for timeout.
   default	11:29:43.053487+0100	Live	translation_getpreferredlanguage-> code: en-GB, name English
   default	11:29:43.053778+0100	Live	Live Version "11.3.2" with interface version: 4.20

catalyst
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Joined: Sun May 22, 2005 7:05 pm
Location: Sunny Glasgow, Scotland

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by catalyst » Thu Jun 01, 2023 9:06 pm

Yeah, I have pretty much the same:

Code: Select all

default	21:37:18.545134+0100	Live	Max is starting: Version 8.5.4 (c7692d66011) (arm64 mac)
default	21:37:18.738012+0100	Live	jpatcher (attr default_plcolor) is using a deprecated color API and should be updated by the developer.
default	21:37:18.738055+0100	Live	jpatcher (attr locked_iocolor) is using a deprecated color API and should be updated by the developer.
default	21:37:18.738075+0100	Live	jpatcher (attr unlocked_iocolor) is using a deprecated color API and should be updated by the developer.
default	21:37:18.775768+0100	Live	max_startmaxserver
default	21:37:19.049252+0100	Live	sqlite version 3.32.3
default	21:37:27.307657+0100	Live	LSExceptions shared instance invalidated for timeout.
default	21:37:59.168437+0100	Live	translation_getpreferredlanguage-> code: en-GB, name English
default	21:37:59.169724+0100	Live	Live Version "11.3.2" with interface version: 4.20
For what it is worth, I raised a support ticket so we will see how that goes.

jkc_2
Posts: 1
Joined: Mon Oct 12, 2009 2:32 pm

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by jkc_2 » Mon Jun 19, 2023 11:14 pm

By any chance, do you have any third party firewall and/or anti-virus protection installed? I've responded to one of the Cycling '74 threads mentioned in this thread updating with our findings.

"This was discovered to be an issue interacting with a third party firewall and antivirus software. You may need to configure that software to be more permissive for Max/Live, and/or test with disabling the third party firewall/antivirus software."

If this doesn't resolve your issues, also manually disabling the RNBO startup on Launch preference could potentially have effect. RNBO should not load at launch inside Live as of Max 8.5.4/RNBO 1.1.1, but if you've installed earlier versions of the RNBO package, they may need to be manually removed.

-Joshua

[jur]
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Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by [jur] » Mon Jun 19, 2023 11:32 pm

I had this issue recently. I found that the problem was because of my internet...
Internet was broken in the area, and while my wifi network was selected on my computer there was obviously no internet connection. Live wouldn't start and would get stuck on the "starting Max"...
Unselecting my wifi network on my computer did solve the problem.
Interestingly, fully deactivating the wifi/internet seems to be different as I wasn't able to reproduce while doing so (on mac os Big Sur 11.7.1 here). So it sounds like it's not about having no internet at all, but about Max trying to access a faulty connection instead.
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Calagan
Posts: 268
Joined: Fri Jul 24, 2015 4:44 am

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by Calagan » Tue Jun 20, 2023 4:59 am

[jur] wrote:
Mon Jun 19, 2023 11:32 pm
I had this issue recently. I found that the problem was because of my internet...
Internet was broken in the area, and while my wifi network was selected on my computer there was obviously no internet connection. Live wouldn't start and would get stuck on the "starting Max"...
Unselecting my wifi network on my computer did solve the problem.
Interestingly, fully deactivating the wifi/internet seems to be different as I wasn't able to reproduce while doing so (on mac os Big Sur 11.7.1 here). So it sounds like it's not about having no internet at all, but about Max trying to access a faulty connection instead.
mmm. It reminds me some similar problem with Live : wifi turned-on, there was a network (to access a digital mixing console) but no internet, and Live was buggy. It was quite some time ago. I don't remember of similar issue recently (but maybe I was not in a similar situation recently)
Why would Max want to access internet ?
And is there a way to isolate it from internet ?

It's my experience that very often issues are coming from connection problems.
I had very bad issues few months ago with some Native Instruments plugins trying to connect internet (when there was not) and messing with my CPU : clicks and pops party, and long hours of debugging in order to find the faulty device, then weeks waiting for a fix from Native Instruments...

And at the time of Live 9 and Maverick or Sierra on Mac, I had always issues if connected to iCloud. iCloud was trying to access internet all the time (even when the wifi was turned of) and was messing with Live. So after weeks of debugging, I just turned iCloud off permanently (because I was actually not even using it, it was just turned on by default).

It may be some kind of similar (but brand new) issue now.
So much interaction with so much stuff...

lincolnkid
Posts: 125
Joined: Tue May 03, 2005 3:03 pm
Location: Berkshire, UK.

Re: Updated to 11.3.2, now sits on "Starting Max.." for ages

Post by lincolnkid » Wed Dec 20, 2023 7:08 am

This is now fixed in Max 8.5.7, just released. Hooray! :-)

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