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Push 3 - USB C Power

Posted: Thu May 25, 2023 9:23 pm
by J0n35y
A quick one - my Push 3 controller version arrived and it seems to me as though it will only power on with the wall art plugged in. Am I doing something daft here or does this confirm that Push 3 (controller version at least) will not run off USB C like prior Push versions?

Could have sworn I had seen someone say it would power via just a cable...

Re: Push 3 - USB C Power

Posted: Thu May 25, 2023 11:03 pm
by [jur]
According to the manual it is supposed to...
Please report to Support.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 12:40 am
by hellnegative_
Make sure it’s plugged in to an actual usb 3.x port

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 6:40 am
by J0n35y
It’s def the right port as all 3 on the M2 2022 MBPs are 3.X.

Maybe it’sa cable and/or MBP power brick I’m using? The cable Ableton supplied in the box appears to be a dud and doesn’t work at all - even with other devices.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 1:41 pm
by ensonador
Same here with M1 2021 MacBook.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 1:51 pm
by [jur]
As I said, please report to Support
This is a bug.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 1:53 pm
by J0n35y
[jur] wrote:
Fri May 26, 2023 1:51 pm
As I said, please report to Support
This is a bug.
I reported it last night. Figured it was either a bug or cable issue as had it confirmed elsewhere that Push 3 does work fro a single USB C cable for others.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 2:03 pm
by [jur]
I don't know no the details (it depends on the OS? the usb port type on your computer? etc), but it never worked for me neither.

Re: Push 3 - USB C Power

Posted: Fri May 26, 2023 2:27 pm
by Tarekith
I believe it was the Sonic State review where Jesse said this isn’t currently working but coming soon.

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 4:08 am
by eclipxe
Also having trouble charging from usb-c

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 9:24 am
by Cloth Ears
eclipxe wrote:
Sat May 27, 2023 4:08 am
Also having trouble charging from usb-c
The OP mentions not being able to power by USB-C. Can you power by USB-C and just not charge?

Can I also ask others who are able to power to chime in on this? Does it fully power the screen brightness? Does it charge if you have standalone?

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 10:31 am
by J0n35y
Cloth Ears wrote:
Sat May 27, 2023 9:24 am
eclipxe wrote:
Sat May 27, 2023 4:08 am
Also having trouble charging from usb-c
The OP mentions not being able to power by USB-C. Can you power by USB-C and just not charge?

Can I also ask others who are able to power to chime in on this? Does it fully power the screen brightness? Does it charge if you have standalone?
A lot of folks over on Elektronauts have chimed in on this.

It’s def been possible to power the controller via USB C only with reports of some dimming of screen/pads. Someone mentioned it not being as big a drop in brightness as you got with Push 1&2.

Standalone users have reported very slow battery charging over USB C only so looks like this is possible too.

I’m still waiting to hear back from Ableton with my problem. I’m going to double check OS versions and things. If possible to factory reset a controller version of Push then may as well try that too I guess. Likely Tech Supper will suggest it anyway!

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 1:13 pm
by [jur]
J0n35y wrote:
Sat May 27, 2023 10:31 am
with reports of some dimming of screen/pads. Someone mentioned it not being as big a drop in brightness as you got with Push 1&2.
This is very surprising. The brightness should be exactly the same no matter if the unit is powered by the power adaptor or the battery.

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 1:40 pm
by Cloth Ears
Just what I wanted to know jur and J0n35y, thanks for the responses. :D

Having been too slow and indecisive on launch day with some queries about the controller, I missed the UK stock. However the Standalone was/is still showing stock so I bit the bullet after wrestling with my concience and am hoping that one will get sent next week.

Re: Push 3 - USB C Power

Posted: Sat May 27, 2023 4:40 pm
by J0n35y
[jur] wrote:
Sat May 27, 2023 1:13 pm
J0n35y wrote:
Sat May 27, 2023 10:31 am
with reports of some dimming of screen/pads. Someone mentioned it not being as big a drop in brightness as you got with Push 1&2.
This is very surprising. The brightness should be exactly the same no matter if the unit is powered by the power adaptor or the battery.
Ah but I’m talking the controller version when on usb power only with no DC plugged in not standalone with its internal battery. I’m sure standalone will be fine