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Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 6:57 am
by dest4b
Hi, after some time Using Push Standalone my Touchstrip is going crazy. It jumps between middle and top LED and also the selected Instruments are "Autopitched".

I disconnected all MIDI, USB and CV cables

Had this twice. Restart did not help. Over time it gets more and faster.. after a while it was slower blinking ans less. then after a maybe an hour the problem fades out.

If this happens next time i will try to switch in Controller mode to see if it is a Hardware problem. but i quess yes, because the Touchscreen LEDs are also wobbeling during reboot after shutdown.

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 12:05 pm
by ampush3user
Same issue here, yet another bug

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 2:04 pm
by chris harbin
Could you peeps give me an example of what to do to reproduce this? I don't use mine much and I'd like to see for myself what is going on.

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 2:56 pm
by Rivanni
chris harbin wrote: ↑
Sun Jun 04, 2023 2:04 pm
Could you peeps give me an example of what to do to reproduce this? I don't use mine much and I'd like to see for myself what is going on.
I saw this in another thread.
Touch strip is freaking out:
https://youtu.be/1xViWPKWQMU

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 2:58 pm
by dest4b
exact ! that is it.

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 3:30 pm
by ampush3user
Yep that’s the issue

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 4:16 pm
by FlipBit
I have similar problem with my bottom left pad. When you touch it slightly it starts triggering on and off like crazy. If you press it harder and release it, after a while it starts repeating and blinking few times for few seconds. If you press it multiple times (especially with the slightly touching retrigger issue) it can go on repeating for 1-2 minutes. Which combined with drum rack is cool AI drummer :D

Re: Touchstrip is goin crazy.

Posted: Sun Jun 04, 2023 4:52 pm
by Tarekith
Probably best to contact support if your unit is faulty.

Re: Touchstrip is goin crazy.

Posted: Mon Jun 05, 2023 3:28 pm
by TheEntireRobot
Well, it's comforting (in a way) that other people are having this issue. Bummer.

Re: Touchstrip is goin crazy.

Posted: Mon Jun 05, 2023 3:29 pm
by TheEntireRobot
Tarekith wrote: ↑
Sun Jun 04, 2023 4:52 pm
Probably best to contact support if your unit is faulty.
I contacted support and attached a video link and all my logs and got a response asking me to reset my push, attach a video and my logs. Super helpful.

Re: Touchstrip is goin crazy.

Posted: Mon Jun 05, 2023 3:35 pm
by rgarner
TheEntireRobot wrote: ↑
Mon Jun 05, 2023 3:29 pm
I contacted support and attached a video link and all my logs and got a response asking me to reset my push, attach a video and my logs. Super helpful.
At least you had a reply. Nothing yet, same problem here. No idea what's causing it but it's a lottery every time I turn it on. Controller-only, not standalone.

Re: Touchstrip is goin crazy.

Posted: Mon Jun 05, 2023 6:21 pm
by j!M
πŸ™‹β€β™‚οΈ Same here. Happens in standalone and controller mode. Cycling through the device's "layout" resets the touchstrip but as soon as you touch the strip it goes crazy and gets stuck in the "up" position. (Hopefully this means it's not a hardware issue). Restart sometimes helps but if I leave it on long enough the issue eventually comes back. Opening a support request now.

Re: Touchstrip is goin crazy.

Posted: Tue Jun 06, 2023 10:17 am
by dest4b
Still no answer from Support.

Is my Push broken or not ?

Re: Touchstrip is goin crazy.

Posted: Tue Jun 06, 2023 3:06 pm
by randi
have also seen this yesterday, but not yet again. at this time P3 was not flat on the surface but tilted/angled.

Re: Touchstrip is goin crazy.

Posted: Tue Jun 06, 2023 7:22 pm
by chris harbin
Rivanni wrote: ↑
Sun Jun 04, 2023 2:56 pm
chris harbin wrote: ↑
Sun Jun 04, 2023 2:04 pm
Could you peeps give me an example of what to do to reproduce this? I don't use mine much and I'd like to see for myself what is going on.
I saw this in another thread.
Touch strip is freaking out:
https://youtu.be/1xViWPKWQMU
EEEEEEK! I wonder why?