Is the push 3 warranty transferable?

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hellnegative_
Posts: 62
Joined: Sat Nov 14, 2020 7:07 pm

Is the push 3 warranty transferable?

Post by hellnegative_ » Tue Jun 06, 2023 11:47 pm

If you purchase a gently used Push 3, does the warranty transfer, or are ya out of luck if any issues pop up on a first run unit?

[erm]
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Location: Ableton

Re: Is the push 3 warranty transferable?

Post by [erm] » Wed Jun 07, 2023 12:06 am

You’re going to have to contact sales support for that one:

https://www.ableton.com/en/help/#contact-support
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hellnegative_
Posts: 62
Joined: Sat Nov 14, 2020 7:07 pm

Re: Is the push 3 warranty transferable?

Post by hellnegative_ » Wed Jun 07, 2023 12:11 am

Hoping to find an answer in less than 3-4 weeks. :-p

[jur]
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Re: Is the push 3 warranty transferable?

Post by [jur] » Wed Jun 07, 2023 12:21 am

If you buy it now the warranty will still be running as it was buy new a week or so ago max by the original owner.
Support will come back with a definitive answer, but I'm pretty confident it'll be positive. Generally speaking, a product's warranty is attached to the product, not the owner afaik.
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hellnegative_
Posts: 62
Joined: Sat Nov 14, 2020 7:07 pm

Re: Is the push 3 warranty transferable?

Post by hellnegative_ » Wed Jun 07, 2023 12:23 am

Thank you. Hoping the answer from sales support is the same. Couldn’t find a pdf of the warranty booklet online to check.

There’s a handful of secondhand push 3’s available out there right now, and after playing with one today, I’m more than willing to pay the extra few hundred to not wait another two months.

hellnegative_
Posts: 62
Joined: Sat Nov 14, 2020 7:07 pm

Re: Is the push 3 warranty transferable?

Post by hellnegative_ » Wed Jun 07, 2023 12:39 am

For anyone who wants to know,

“ The warranty time frame for Push is determined by the original proof of purchase only. To transfer the warranty along with Push, the seller must also give the buyer the original receipt that shows the purchase date.”

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