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Push 3 Noise in headphones with nothing on
Posted: Sat Jun 10, 2023 9:35 pm
by mfrederickson
Is anyone else experiencing a slight sort of ground noise in headphones in standalone with nothing playing? I think I can hear shutdown, too.
EDIT: Yes, definitely hear a pretty constant low noise, and then shutdown consistently. There is a quick 3 pulse stutter of noise before shutdown. I also hear the noise in the headphone get louder when an unmonitored input to the 1/4" on the back has it's gain increased.
Wondering if this is just me or if ground isn't well isolated?
If no one else is noticing, I'll hook my headphone output up to another interface and get a recording of the noise floor.
Re: Push 3 Noise in headphones with nothing on
Posted: Sun Jun 11, 2023 12:28 pm
by [jur]
Not hearing this here.
Might sound stupid but did you try with another headphones to make sure it's coming from Push?
Re: Push 3 Noise in headphones with nothing on
Posted: Sun Jun 11, 2023 4:53 pm
by zenkick
mfrederickson wrote: ↑Sat Jun 10, 2023 9:35 pm
Is anyone else experiencing a slight sort of ground noise in headphones in standalone with nothing playing? I think I can hear shutdown, too.
EDIT: Yes, definitely hear a pretty constant low noise, and then shutdown consistently. There is a quick 3 pulse stutter of noise before shutdown. I also hear the noise in the headphone get louder when an unmonitored input to the 1/4" on the back has it's gain increased.
Wondering if this is just me or if ground isn't well isolated?
If no one else is noticing, I'll hook my headphone output up to another interface and get a recording of the noise floor.
Does the noise occur when you have USB plugged in? IOW -- test without USB connected if you haven't.
If so, then you have a USB noise issue, which is notoriously a pain to track down and deal with.
Re: Push 3 Noise in headphones with nothing on
Posted: Tue Jun 13, 2023 8:34 pm
by TilliSound
Yes, here too. Constant noise on the headphones when the original charger is plugged in. No noise without the charger. Very disappointing for such an expensive device.
Will return it for other reasons as well, it's just way too expensive for the overall poor performance.
Re: Push 3 Noise in headphones with nothing on
Posted: Wed Jun 14, 2023 7:09 am
by knarrrz
I can clearly hear a constant noise with a slightly tonal amount too, but no clicks or pulses here. The level of noise is not dependent on the headphone output gain and you only hear it when the power adapter is plugged in. It's definitely not coming from external USB devices. Stimming mentioned in his review, that the headphone amp is only mediocre and I thought at first, that noise is maybe normal. So it's not?
Re: Push 3 Noise in headphones with nothing on
Posted: Wed Jun 14, 2023 5:24 pm
by TilliSound
Well, for a device in this price range, a clearly audible noise is not acceptable at all. Not at any output under any power supply conditions. If I buy a Volca or a cheap Behringer, then I can accept such a defect. At 1900 euros definitely not.
Re: Push 3 Noise in headphones with nothing on
Posted: Thu Jun 15, 2023 6:40 am
by knarrrz
TilliSound wrote: ↑Wed Jun 14, 2023 5:24 pm
Well, for a device in this price range, a clearly audible noise is not acceptable at all. Not at any output under any power supply conditions. If I buy a Volca or a cheap Behringer, then I can accept such a defect. At 1900 euros definitely not.
I would think so, too. Actually, I was asking, because when there are even users who don't experience this issue at all, it would be a reason to reach out to the support and to exchange my unit. Next to the case, that my display has a dead pixel.
Re: Push 3 Noise in headphones with nothing on
Posted: Thu Jun 15, 2023 11:41 am
by dest4b
my Push has also very low Noise on Headphone.
But on Audio out i dont have any Noise.
The Noise on Headphones sounds very familiar to my .. like a Computer with Usb noise.
If i Unplug the Power supply its gone.
Re: Push 3 Noise in headphones with nothing on
Posted: Thu Jun 15, 2023 4:08 pm
by TilliSound
knarrrz wrote: ↑Thu Jun 15, 2023 6:40 am
TilliSound wrote: ↑Wed Jun 14, 2023 5:24 pm
Well, for a device in this price range, a clearly audible noise is not acceptable at all. Not at any output under any power supply conditions. If I buy a Volca or a cheap Behringer, then I can accept such a defect. At 1900 euros definitely not.
I would think so, too. Actually, I was asking, because when there are even users who don't experience this issue at all, it would be a reason to reach out to the support and to exchange my unit. Next to the case, that my display has a dead pixel.
To put it bluntly: a premium audio device for almost 2000 euros must not have any noise level on its outputs at all. Not even on the headphones. There is really nothing to discuss. Please excuse my direct language.
Re: Push 3 Noise in headphones with nothing on
Posted: Thu Jun 15, 2023 4:22 pm
by dest4b
well it is very low level at least with my 4 Headphones i have checked. Thats maybe the reason others dont notify it.
And at least i dont hear it on Audio Out.
Maybe i will try a different powersupply via USBC ?
But you are right. For an Musical instrument its not verry well. But there are a plenty of other instruments with usb that could cause noise. Most reason is an unisolated USB port.
Inernally in push is probably an usb connection from NUC to audio or Pushs controlsurface.
Re: Push 3 Noise in headphones with nothing on
Posted: Thu Jun 15, 2023 10:51 pm
by drez
Maybe the problem is a faulty power adapter and not the push?
Re: Push 3 Noise in headphones with nothing on
Posted: Fri Jun 16, 2023 7:05 am
by TilliSound
drez wrote: ↑Thu Jun 15, 2023 10:51 pm
Maybe the problem is a faulty power adapter and not the push?
Definitely not. I have taken a closer look at the problem and can say that there is always a noise. It only gets louder with an adapter. So it's a basic hardware problem.
Re: Push 3 Noise in headphones with nothing on
Posted: Fri Jun 16, 2023 8:40 am
by ampush3user
This is another issue I have!
Re: Push 3 Noise in headphones with nothing on
Posted: Fri Jun 16, 2023 8:47 am
by TheLoudest
same problem here
the headphone output is very noisy..
Re: Push 3 Noise in headphones with nothing on
Posted: Fri Jun 16, 2023 9:11 am
by [jur]
Please report to
Support, the Headphone out isn't noisy/bad quality.
Are you using any else than the stock USB-C cable?
Cheap USB cable can very quickly grab stuff floating around.