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Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 3:57 pm
by Audivit
Hi there,
I've just downloaded and installed Live Suite 11.3.10 on my mac but still my Push 3S does not display any available update.

On the software tab i read:
Push 1.1.2
Ableton Live 11 Suite (11.3.4)
Firmware 1.0.69

User Mode is not available.

Already restarted Push several times, disconnected and reconnected Wi-Fi but it didn't work.

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 4:03 pm
by Just_Pierre
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 4:10 pm
by drez
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
I've been on center code for a few years now. I've "went to their site" but that doesn't do anything to my Push 3 automagically. I'm wondering if they are pushing it out in waves or something, like a canary deployment.

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 4:24 pm
by Just_Pierre
drez wrote:
Tue Aug 22, 2023 4:10 pm
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
I've been on center code for a few years now. I've "went to their site" but that doesn't do anything to my Push 3 automagically. I'm wondering if they are pushing it out in waves or something, like a canary deployment.
That's absolutely possible, I'm Europa based (The Netherlands)

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 4:29 pm
by Dysonant
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
Neat idea, but it does not work. Signing up for the beta does not get me past the "Your Push is up to date" message.

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 5:05 pm
by Just_Pierre
Dysonant wrote:
Tue Aug 22, 2023 4:29 pm
Just_Pierre wrote:
Tue Aug 22, 2023 4:03 pm
Join the Ableton Beta Users Group. After that the Push 3 will update to 1.3.10. Don't ask me why, but it works.

https://www.ableton.com/en/beta/
Neat idea, but it does not work. Signing up for the beta does not get me past the "Your Push is up to date" message.
Than it had to do what @drez mentioned, a update in waves. So, it will come

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 5:40 pm
by musick
Audivit wrote:
Tue Aug 22, 2023 3:57 pm
Hi there,
I've just downloaded and installed Live Suite 11.3.10 on my mac but still my Push 3S does not display any available update.

On the software tab i read:
Push 1.1.2
Ableton Live 11 Suite (11.3.4)
Firmware 1.0.69

User Mode is not available.

Already restarted Push several times, disconnected and reconnected Wi-Fi but it didn't work.
Same here....

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 5:52 pm
by dougtheguy
Push will not update live to 11.3.10. Only shows that it’s up to date. Has anyone successfully updated who is not part if the beta program?

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 5:53 pm
by [jur]
Hi there,

I have no idea what's happening atm, but I just wanted to let you know that I asked the Push team about this.
No doubt it'll work for everyone soon, sorry for the delay.
No need to contact Support about this.

cheers

Re: Push 3 can't find the new 11.3.10 update

Posted: Tue Aug 22, 2023 7:24 pm
by drez
[jur] wrote:
Tue Aug 22, 2023 5:53 pm
Hi there,

I have no idea what's happening atm, but I just wanted to let you know that I asked the Push team about this.
No doubt it'll work for everyone soon, sorry for the delay.
No need to contact Support about this.

cheers
Thanks for the update, jur!

Re: Push 3 can't find the new 11.3.10 update

Posted: Wed Aug 23, 2023 7:40 am
by [jur]
Quick heads up: the team is working on fixing this issue.
We'll keep you updated, sorry for the delay.

Re: Push 3 can't find the new 11.3.10 update

Posted: Wed Aug 23, 2023 9:17 am
by drez
FYI, I had to get up for work stuff and checked my Push3 Standalone while I was waiting and the update was available!

Re: Push 3 can't find the new 11.3.10 update

Posted: Wed Aug 23, 2023 9:32 am
by chapelier fou
drez wrote:
Wed Aug 23, 2023 9:17 am
FYI, I had to get up for work stuff and checked my Push3 Standalone while I was waiting and the update was available!
Same here, updating, fingers crossed.

Re: Push 3 can't find the new 11.3.10 update

Posted: Wed Aug 23, 2023 9:39 am
by eAntRam
my push just updated to 11.3.10
i disconnected all cables only ac/dc

Re: Push 3 can't find the new 11.3.10 update

Posted: Wed Aug 23, 2023 9:59 am
by [jur]
The issue is now solved and you should be able to see the update.
Thx for your patience.