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Push 3S encoder clicking while twisting

Posted: Sat Dec 02, 2023 12:20 am
by vitaliistep
Hey guys,

Does somebody else have encoders clicking during twisting on their Push 3 Standalone? The issue: https://youtu.be/0QBiUAU2AW0?si=tcEo5fDlMKJUS80Y

Cheers,
Vitalii

Re: Push 3S encoder clicking while twisting

Posted: Sat Dec 02, 2023 8:44 am
by rabs
Hi.

Mine does this too. I think it is basically where the encoders are quite stiff and the cap is not gripping enough so it slips a little, causing this clicking.

If I move an encoder slowly this doesn’t happen, only when I’m moving the encoder quicker does it occur.

I find this quite annoying too!

Anyone else?

Re: Push 3S encoder clicking while twisting

Posted: Sat Dec 02, 2023 3:52 pm
by Tarekith
If you think your unit is faulty, probably best to contact support about it:

https://www.ableton.com/en/help/

Re: Push 3S encoder clicking while twisting

Posted: Sat Dec 02, 2023 5:59 pm
by Just_Pierre
Looks not normal behaviour, I think. My Push 3 Standalone doesn't make that clicky sounds when turning the encoders fast as you did.

Re: Push 3S encoder clicking while twisting

Posted: Sat Dec 02, 2023 8:05 pm
by vitaliistep
Tarekith wrote:
Sat Dec 02, 2023 3:52 pm
If you think your unit is faulty, probably best to contact support about it:

https://www.ableton.com/en/help/
Thanks, I've already done. Just wanted to find out how common it is.