Authorized push to live12 - not reckognized

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sotfs
Posts: 10
Joined: Thu Dec 09, 2021 2:52 pm

Authorized push to live12 - not reckognized

Post by sotfs » Wed Mar 20, 2024 8:56 am

Hi all,

So I authorized push standalone to live 12 yesterday, and it all seemed smooth and without issues, except that it didnt change anything on my push.

I got all the messages indicating it worked just fine:
connected via wifi, did the keycode via local.push/authorize, got the confirmation that i was now authorized and all...

It still shows Live 11 (suite) being the current authenticated version on the push itself, and none of the new packs/devices shows up on push.

My account page on the ableton website shows that i have a Live 12 suite license, and even that I also authorized it on push.
I tried restarting (did nothing)
Waited a couple of hours and tried again.
I tried resetting to push to factory, and re-authorizing as well (same result)

Any ideas what i could try from here?

Just_Pierre
Posts: 126
Joined: Thu Aug 10, 2023 6:09 pm

Re: Authorized push to live12 - not reckognized

Post by Just_Pierre » Wed Mar 20, 2024 10:41 am

Did you update the Push 3 to Live 12.0.1(Push 2.0) before authorizing.

sotfs
Posts: 10
Joined: Thu Dec 09, 2021 2:52 pm

Re: Authorized push to live12 - not reckognized

Post by sotfs » Wed Mar 20, 2024 11:04 am

not at home, so cant check version number. but it said it was up to date prior to the attempt to authorize.

Just_Pierre
Posts: 126
Joined: Thu Aug 10, 2023 6:09 pm

Re: Authorized push to live12 - not reckognized

Post by Just_Pierre » Wed Mar 20, 2024 11:39 am

Was your Push on a beta firmware?

sotfs
Posts: 10
Joined: Thu Dec 09, 2021 2:52 pm

Re: Authorized push to live12 - not reckognized

Post by sotfs » Wed Mar 20, 2024 12:41 pm

mmm... it shouldnt be.
I was in the beta, but went back to standard about a week ago in anticipation of the live 12 upgrade, but maybe something went wrong there
I'm gonna check when i get home tonight.

sotfs
Posts: 10
Joined: Thu Dec 09, 2021 2:52 pm

Re: Authorized push to live12 - not reckognized

Post by sotfs » Wed Mar 20, 2024 5:45 pm

looks like i fucked up. was still on the beta.
probably picked the wrong .swu file when i wanted to go to the regular release :)
It is working fine now :D

thanks for helping.

[jur]
Site Admin
Posts: 5406
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Authorized push to live12 - not reckognized

Post by [jur] » Wed Mar 20, 2024 5:52 pm

sotfs wrote:
Wed Mar 20, 2024 5:45 pm
looks like i fucked up. was still on the beta.
probably picked the wrong .swu file when i wanted to go to the regular release :)
It is working fine now :D

thanks for helping.
👍
Ableton Forum Moderator

Just_Pierre
Posts: 126
Joined: Thu Aug 10, 2023 6:09 pm

Re: Authorized push to live12 - not reckognized

Post by Just_Pierre » Wed Mar 20, 2024 6:17 pm

sotfs wrote:
Wed Mar 20, 2024 5:45 pm
looks like i fucked up. was still on the beta.
probably picked the wrong .swu file when i wanted to go to the regular release :)
It is working fine now :D

thanks for helping.
Glad I could help you to solve your problem!

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