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LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Tue Apr 16, 2024 10:20 am
by mbb
LIVE12 (like LIVE11) crashes after a while when using PSPaudioware VST3-Plugins.. I opened a support-ticket 11 days ago and posted several crash reports, but Ableton is not responding at all. According to PSPaudioware it´s a LIVE issue.

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Tue Apr 16, 2024 3:32 pm
by Karhide
Which plugins are causing the crash?

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Tue Apr 16, 2024 4:04 pm
by mbb
i think all (did not test all ... i use vst2 instead of vst3 in the meantime). Remember LIVE crashing using PSP 285; PSP Xenon, PSP InfiniStrip WIND; PSP oldTimerMB, PSP E27, Vintage Warmer2; PSP BinAmp ...

VST3-Handling in LIVE seems to be buggy.

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Tue Apr 16, 2024 4:36 pm
by [jur]
Did you check those plugins are up-to-date?

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Tue Apr 16, 2024 4:59 pm
by mbb
Yes of course. It's a known Issue with Live. VST3 Support is buggy in Live. I hoped they fixed it with Live12 but they did not. Sadly they dont answer my Supportticket.

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Thu Apr 18, 2024 12:45 pm
by mbb
sadly still no answer from ableton after opening a support ticket with several crash reports 13 days ago.
ableton unreachable via phone, too.

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Wed Apr 24, 2024 1:07 pm
by cids
What was the response from PSP support?

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Wed Apr 24, 2024 5:43 pm
by mbb
They say Abletons VST3-Implementation is buggy and causing the crashes. They have not found a way to fix it.

Abletonsupport is not responding at all.

Re: LIVE12 crashes using PSPaudioware VST3-Plugins - Ableton LIve Support not responding at all

Posted: Wed Apr 24, 2024 8:52 pm
by cids
To be honest, I find that response a little disappointing from PSP as all other vendors do not seem to have that issue…