Page 1 of 1

Cannot Update Library. Live 12.1

Posted: Sat Oct 19, 2024 5:13 pm
by Pasha
Hi,

After upgrade to 12.1 cannot update Library.
Path : Packs / Updates or Packs / Available Packs

Message is cannot retrieve list.

I got 26 Available packs all greyed out. Live it's authorized.
What can I do?

Thanks
Pasha

Re: Cannot Update Library. Live 12.1

Posted: Sat Oct 19, 2024 10:25 pm
by Rivanni
Did you Re-authorize?
Are no other versions of Live open?

Re: Cannot Update Library. Live 12.1

Posted: Sun Oct 20, 2024 4:38 am
by Pasha
Thanks for reply.
I did not Re-Authorize.
I have Live Running on two computers and both have the same behavior.
I am not 100% sure that this hasn't already happened with 12.0.x. (I was after several projects so I did not upgrade packs)
I can confirm that as a Live Suite License all is operational and I can have access to all that it should be with Suite, including Max4Live.

Hope this helps.
Pasha