Good evening everyone!
A brief introduction with system specifications:
Prime Z790-P WiFi DDR5 Triple NR 1 M.2 ATX Socket 1700
BEQ043 Pure Loop 360 x Socket Socket NR 1 1700 1200 2066 AM4 AM5
BEQ046 Silent Base 802 Black ATX NR 1
CRA052 RM1000x Shift 1000W PCIe 5.0 NR 1 Modular 80 Plus Gold
INI768 CORE i9 13900K 3GHz 24 Core NR 1 LGA1700 Socket no FAN
KIN722 64GB Kit DDR5-5600 Fury Beast NR 2 Black CL40 128GB
MIC601 Windows 11 Pro 64bit OEM NR 1
PNY223 RTX 4080 16GB VERTO DLSS 3 NR 1
SAM885 500GB 980 Pro SSD M.2 NVMe NR 1 Gen 4.0
SAM886 1TB 980 Pro SSD M.2 NVMe Gen NR 1 4.0
SAM903 1TB 990 Pro SSD M.2 NVMe Gen NR 1 4.0
Win 11 Pro
Focusrite Scarlett Solo 4th Gen
APC64
Minilab 3
Beatstep Pro
TD-17 Roland
Ableton 12.1.5
The issue I am encountering is as follows: The main control surface in Live is the APC64. The Minilab 3 is used in Arturia Mode to control the already mapped Arturia synths. The APC64 is recognized by Live, sometimes yes, sometimes no, while the Minilab 3 is always the first device to be recognized. All attempts made so far:
Reset the APC64;
Removed all peripherals except for the APC64, same result;
Updated BIOS and all drivers, same result;
Removed Minilab 3 and Beatstep from Ableton’s controllers, same result;
Reinstalled Live with a full clean installation, same result;
Removed all mappings from the APC64, same result;
Downgraded Live, same result;
Changed cable and USB port, same result;
Tried to get support from Akai, impossible and highly frustrating;
Disabled the firewall, same result;
Ran Live as administrator, giving it all possible permissions (even my bank account), same result;
Changed Windows power settings to maximum performance and disabled USB port shutdown, same result;
Disabled automatic shutdown of all USBs in device management, same result;
Obviously, all firmware, Windows, drivers, and BIOS are up to date.
I must clarify that this is the machine I work on and it is absolutely impossible for me to format it.
I’ve run out of possibilities and attempts. If anyone has other potential solutions, I would be very grateful. Thank you all and Happy New Year!