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Jogwheel feels loose and wobbly

Posted: Sat Apr 26, 2025 11:00 am
by GreyW
Hello,

is it normal that the jogwheel feels very loose and wobbly in all directions?
Additionally, when rotating the jogwheel, there is an unusually large amount of play
before it engages at the next detent.

Best regards,
Michael

Re: Jogwheel feels loose and wobbly

Posted: Mon Apr 28, 2025 12:49 am
by [jur]
It's obviously hard to tell based on a description, but if you feel like it doesn't feel right you should definitely contact Support. The jogwheel shouldn't feel "wrong".

Re: Jogwheel feels loose and wobbly

Posted: Mon Apr 28, 2025 2:26 pm
by GreyW
[jur] wrote:
Mon Apr 28, 2025 12:49 am
It's obviously hard to tell based on a description, but if you feel like it doesn't feel right you should definitely contact Support. The jogwheel shouldn't feel "wrong".
I have contacted support and am still waiting for a response.
My hope was that a Move user would share their experiences.

Re: Jogwheel feels loose and wobbly

Posted: Tue Jun 03, 2025 12:07 pm
by silicon1138
Any feedback on this? I have a new Move and my Jog Wheel definitely feels a lot looser than the 8 encoders.
Is the main data wheel meant to feel as rigid as the 8 encoders?

Thanks.

Re: Jogwheel feels loose and wobbly

Posted: Tue Jun 03, 2025 5:18 pm
by [jur]
silicon1138 wrote:
Tue Jun 03, 2025 12:07 pm
Is the main data wheel meant to feel as rigid as the 8 encoders?
No, it is looser. But it shouldn't feel loose to a point where you're wondering if something's wrong.

Re: Jogwheel feels loose and wobbly

Posted: Tue Jun 03, 2025 5:27 pm
by silicon1138
Thanks for the clarification.